Conduent
Conduent
Conduent provides technology-led business services that help companies and government agencies manage complex operations and improve customer experiences. Its work spans customer experience management, finance and accounting, human capital management, digital solutions, and specialized services for healthcare and public sector organizations. The company combines automation, analytics, and operational expertise to streamline workflows and support more efficient service delivery across industries including healthcare, logistics, and consulting.

Senior Finance & Accounting Solution Architect - Conduent, Guatemala City Hybrid

Lead the design of scalable Finance & Accounting outsourcing solutions for Conduent in Guatemala City. Shape RFP responses, operating models, pricing, and transition plans for major client engagements.

Description

  • Create end-to-end Finance & Accounting delivery solutions spanning Source to Pay, Order to Cash, and Record to Report.
  • Evaluate client needs and convert them into scalable operating models.
  • Build delivery strategies across onshore, nearshore, offshore, and hybrid models.
  • Define organizational structures, workforce plans, governance frameworks, and service management models.
  • Find process improvement and automation opportunities using workflow, AI, OCR, RPA, and analytics.
  • Set productivity assumptions, staffing projections, cost models, performance goals, and service-level commitments based on benchmark data.
  • Review transaction volumes, handling times, complexity drivers, and operating metrics.
  • Build capacity models and forecasts that support deal pricing and business cases.
  • Lead F&A solution development for RFPs, RFIs, and client pursuits.
  • Prepare solution narratives, executive summaries, staffing plans, transition methods, and delivery models.
  • Partner with pricing teams on cost models and commercial recommendations.
  • Contribute to client presentations, solution workshops, and due diligence sessions.
  • Run discovery workshops and present recommendations to executive stakeholders.
  • Act as a trusted advisor across the sales lifecycle.
  • Create transition and implementation approaches for new engagements.
  • Evaluate transition risks and develop mitigation strategies.
  • Define governance, reporting, and continuous improvement frameworks.
  • Support the transition of sold solutions to implementation teams.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline.
  • At least 8 years of experience in Finance & Accounting operations, consulting, outsourcing, shared services, or business process services.
  • At least 3 years designing solutions for F&A outsourcing, managed services, or shared services organizations.
  • Experience contributing to large-scale RFP responses and competitive pursuits.
  • Strong knowledge of F&A processes and operating models.
  • Experience developing staffing, productivity, and financial models from benchmark data.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong business writing and executive presentation capabilities.
  • Preferred: Background in BPO, shared services, consulting, or finance transformation.
  • Preferred: Familiarity with ERP platforms such as SAP and Oracle.
  • Preferred: Experience with RPA, OCR, AI, and workflow automation technologies.
  • Preferred: Knowledge of Six Sigma, Lean, or continuous improvement methods.

Benefits

  • Equal Opportunity Employer.
  • Reasonable accommodation support is available for applicants with disabilities.
  • An opportunity to grow personally while making a meaningful difference.
  • A workplace culture that recognizes and values individuality.

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