CloudTalk

201 – 500 Employees

CloudTalk is a B2B SaaS company in the telecommunications sector, providing AI-powered business calling software for sales and customer support teams. Its platform brings together power dialing, call routing, analytics, CRM integrations, and SMS and WhatsApp connectivity to help revenue teams manage customer conversations more efficiently. CloudTalk also supports international calling through local numbers in more than 160 countries, combining communication tools and performance insights in one platform.

Company Jobs

Senior Content Team Lead at CloudTalk (Remote, Slovakia)

Lead six copywriters at CloudTalk, an AI-powered business phone platform. Drive SEO performance, LLM visibility, editorial excellence, and content-generated pipeline.

4 days ago

Czechia

Slovakia

€3,000 – €4,000 / month

Remote Full-time Senior English Required Content Marketing Manager

VoIP

Description

Lead, mentor, and develop a six-person copywriting team
Run 1:1s, provide feedback, support career growth, and hire as needed
Define expectations for output, quality, and ownership
Foster a culture of open feedback and continuous improvement
Set editorial standards for accuracy, depth, voice, structure, and product alignment
Review and edit content before publication
Build team capabilities while reducing reliance on individual review
Ensure content reflects the brand voice and product functionality
Apply AI tools to make content workflows faster and more effective
Work with SEO on keyword strategy, topic clusters, briefs, and content updates
Optimize content for traditional search and LLM responses using structure, entities, citations, and freshness
Coordinate with web, technical SEO, and design on publishing, templates, internal links, and site performance
Partner with Product Marketing and Sales to address customer needs and support the buying journey
Turn team OKRs into quarterly content plans and weekly execution cadences
Monitor rankings, LLM visibility, organic traffic, conversions, and content-sourced pipeline
Evaluate results, expand successful initiatives, discontinue ineffective work, and report performance
Advise on future content investment priorities

Requirements

At least three years of content experience in B2B SaaS
At least one year managing writers or a content team
Demonstrated success using content to generate measurable traffic, conversions, and pipeline
Strong command of SEO principles
Interest in how LLMs and AI search systems select and cite content
Excellent English-language editing skills
A data-informed working style
Proficiency with GA4, Search Console, Ahrefs, Semrush, or comparable tools
Experience using OKRs
A builder mindset and openness to feedback
Experience in telephony, VoIP, contact centers, customer experience, or sales technology is a plus
Experience with HubSpot CMS is a plus
Experience creating AI-assisted content workflows is a plus
Additional language skills are a plus

Benefits

Unlimited paid time off
Fully remote work or access to a European hub, depending on the team
Flexible working hours
Regular 1:1 sessions with an in-house coach
Transparent job levels and career development framework
Opportunity to earn equity over time based on seniority, tenure, and impact
Four additional company-wide days off annually through Recharge Fridays
Referral rewards of up to €5,000
Two company offsites each year
Annual CloudTalk merchandise

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Senior Content Team Lead at CloudTalk (Remote, Slovakia)

Lead six copywriters at CloudTalk, an AI-powered business phone platform. Drive SEO performance, LLM visibility, editorial excellence, and content-generated pipeline.

Description

Requirements

Benefits

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