CloudTalk
CloudTalk
201 – 500 कर्मचारी
B2BSaaSदूरसंचार
CloudTalk दूरसंचार क्षेत्र में काम करने वाली एक B2B SaaS कंपनी है, जो बिक्री और ग्राहक सहायता टीमों के लिए AI-संचालित व्यावसायिक कॉलिंग सॉफ़्टवेयर प्रदान करती है। इसका प्लेटफ़ॉर्म पावर डायलिंग, कॉल रूटिंग, विश्लेषण, CRM एकीकरण तथा SMS और WhatsApp कनेक्टिविटी को एक साथ लाता है, जिससे राजस्व टीमें ग्राहकों के साथ होने वाली बातचीत को अधिक कुशलता से संभाल सकती हैं। CloudTalk 160 से अधिक देशों में स्थानीय नंबरों के माध्यम से अंतरराष्ट्रीय कॉलिंग की सुविधा भी देता है और एक ही प्लेटफ़ॉर्म पर संचार उपकरणों तथा प्रदर्शन संबंधी अंतर्दृष्टियों को जोड़ता है।

Senior Content Team Lead at CloudTalk (Remote, Slovakia)

Lead six copywriters at CloudTalk, an AI-powered business phone platform. Drive SEO performance, LLM visibility, editorial excellence, and content-generated pipeline.

विवरण

  • Lead, mentor, and develop a six-person copywriting team
  • Run 1:1s, provide feedback, support career growth, and hire as needed
  • Define expectations for output, quality, and ownership
  • Foster a culture of open feedback and continuous improvement
  • Set editorial standards for accuracy, depth, voice, structure, and product alignment
  • Review and edit content before publication
  • Build team capabilities while reducing reliance on individual review
  • Ensure content reflects the brand voice and product functionality
  • Apply AI tools to make content workflows faster and more effective
  • Work with SEO on keyword strategy, topic clusters, briefs, and content updates
  • Optimize content for traditional search and LLM responses using structure, entities, citations, and freshness
  • Coordinate with web, technical SEO, and design on publishing, templates, internal links, and site performance
  • Partner with Product Marketing and Sales to address customer needs and support the buying journey
  • Turn team OKRs into quarterly content plans and weekly execution cadences
  • Monitor rankings, LLM visibility, organic traffic, conversions, and content-sourced pipeline
  • Evaluate results, expand successful initiatives, discontinue ineffective work, and report performance
  • Advise on future content investment priorities

आवश्यकताएँ

  • At least three years of content experience in B2B SaaS
  • At least one year managing writers or a content team
  • Demonstrated success using content to generate measurable traffic, conversions, and pipeline
  • Strong command of SEO principles
  • Interest in how LLMs and AI search systems select and cite content
  • Excellent English-language editing skills
  • A data-informed working style
  • Proficiency with GA4, Search Console, Ahrefs, Semrush, or comparable tools
  • Experience using OKRs
  • A builder mindset and openness to feedback
  • Experience in telephony, VoIP, contact centers, customer experience, or sales technology is a plus
  • Experience with HubSpot CMS is a plus
  • Experience creating AI-assisted content workflows is a plus
  • Additional language skills are a plus

लाभ

  • Unlimited paid time off
  • Fully remote work or access to a European hub, depending on the team
  • Flexible working hours
  • Regular 1:1 sessions with an in-house coach
  • Transparent job levels and career development framework
  • Opportunity to earn equity over time based on seniority, tenure, and impact
  • Four additional company-wide days off annually through Recharge Fridays
  • Referral rewards of up to €5,000
  • Two company offsites each year
  • Annual CloudTalk merchandise

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