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mPulse
mPulse
501 – 1,000 Employees
B2BHealthcareSaaS
mPulse is a healthcare technology company that develops an AI-powered Health Experience and Insights (HXI) platform for health plans, health systems, and other healthcare organizations. Its product suite combines predictive analytics, communications, omnichannel engagement, health portals, content management, and acquisition and payments tools to help organizations personalize outreach, improve member engagement, close care gaps, and support regulatory performance. mPulse serves organizations across Medicare, Medicaid, commercial insurance, TPAs, ACOs, pharmacies, and life sciences and clinical-trial programs, with capabilities including precision targeting, utilization-management communications, modern member portals, and support for CAHPS and HOS outcomes.
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Sales Development Representative – United States Remote

Generate qualified sales pipeline for mPulse’s healthcare technology solutions. Prospect healthcare organizations, qualify opportunities, and schedule meetings for Account Executives.

USUnited StatesRemoteFull-timeJuniorEnglish RequiredSales Development Rep

Description

  • Build qualified pipeline by identifying, engaging, and qualifying prospects among health plans, providers, and other healthcare organizations.
  • Conduct high-volume outbound outreach using phone, email, LinkedIn, and additional channels.
  • Follow up with inbound leads generated through webinars, events, content downloads, and marketing campaigns.
  • Research target organizations and contacts to evaluate business models, member populations, and alignment with mPulse solutions.
  • Tailor outreach to campaign objectives and prospect responsibilities.
  • Lead initial discovery conversations, uncover needs and challenges, and record findings in Salesforce.
  • Qualify opportunities and arrange introductory meetings, demonstrations, and discovery calls for Account Executives.
  • Keep activity, contact, and opportunity records accurate across the CRM and related sales tools.
  • Work with Marketing to improve campaign follow-up, messaging, and audience targeting.
  • Coordinate with Sales leadership to prioritize territories, account lists, and buyer personas.
  • Take part in coaching, training, and role-playing activities.
  • Achieve or exceed targets for activity volume, meetings booked, and qualified opportunities generated.
  • Represent mPulse with professionalism and a consultative approach when engaging prospects, partners, and internal stakeholders.
  • Report to the Senior Business Development Operations Manager.

Requirements

  • Communicate clearly in writing and verbally, with the ability to explain value propositions and adapt messaging for different audiences.
  • Be comfortable making outbound calls and conducting early-stage sales conversations with senior leaders at health plans and provider organizations.
  • Demonstrate strong proficiency with, or a clear aptitude for learning, sales platforms such as Salesforce, Outreach, Gong Engage, LinkedIn, and related tools.
  • Manage time effectively, balance competing priorities, and perform in a fast-paced, metrics-focused environment.
  • Show resilience, curiosity, problem-solving ability, a growth mindset, and openness to feedback.
  • Collaborate effectively with Sales, Marketing, and Operations to support shared pipeline and revenue objectives.
  • Maintain professionalism, accuracy, and reliable follow-through when recording activities and next steps.
  • Have at least one year of experience in sales, business development, customer success, or another customer-facing role; internships or equivalent experience may qualify.
  • Bring experience in B2B sales or marketing, with exposure to SaaS or technology solutions preferred.
  • Hold a bachelor’s degree in Business, Marketing, Communications, Healthcare, or a related field, or have an equivalent combination of education and relevant experience.
  • Prior SDR or BDR experience in a SaaS or healthcare organization is preferred.
  • Familiarity with healthcare markets and concepts such as member engagement, quality measures, or CAHPS/HEDIS is preferred.
  • A history of meeting or exceeding activity and pipeline-generation targets is preferred.
  • Be able to stand and sit for extended periods.
  • Be able to lift 10 pounds.

Benefits

  • Travel up to 5% of the time for team meetings, training sessions, or industry events.

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