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Open
B
BH Partner S.A.C. is a Lima-based contact center and business process outsourcing company serving telecommunications, insurance, and financial clients in domestic and international markets. Its work includes inbound and outbound calling, telesales, customer support, and advisory services such as foreign trade assistance. The company supports B2B operations through integrated management systems, operational services, and customer-service solutions.
Remote Customer Service Call Center Representative Peru
Remote customer service role supporting postpaid Claro users for Partner Service, a telecommunications company. Handle customer inquiries and commercial requests during calls.
PeruPEN 600 – PEN 1,230 / month
RemoteContractJuniorNo degree requiredSpanish RequiredCall Center RepresentativeDescription
- Answer calls from customers with Claro services
- Deliver effective customer service
- Resolve inquiries and handle commercial requests during calls
- Complete 12 days of theoretical training and 4 days of practical training
- Work rotating afternoon shifts with rotating days off from Monday through Sunday
- Handle calls for 7 hours 30 minutes full time, 6 hours semi-full time, or 4 hours part time
- Work under a service-contractor arrangement paid against professional-fee receipts
- Receive payments on the last day of each month; bonuses and commissions are paid the following month
Requirements
- At least 3 months of call center experience
- A personal computer or laptop
- Windows 10 or 11
- A 5th-generation Core i3 processor or equivalent or newer
- At least 8 GB of RAM
- Wired internet connection of at least 50 Mbps
- USB headphones
- Camera enabled during training
- Signed identity affidavit
- Availability for the selected schedule
- Willingness to work under a professional-fee receipt arrangement
- An existing or newly obtained RUC and SUNAT SOL username and password
- Secondary education
- To receive the training payment: pass the induction and service process, complete at least 1 month of activity, and remain active on the payment date
Benefits
- Variable bonus: S/ 300 for full-time or semi-full-time schedules; S/ 150 for part-time schedules
- Retention bonus: S/ 200 for full-time or semi-full-time schedules; S/ 100 for part-time schedules
- Additional bonuses during the first months
- Paid training: S/ 240 total for the 12 theoretical training days, subject to company conditions
- Fully remote work
- Full-time, semi-full-time, and part-time schedules
- Payment through a BCP or Scotiabank account
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