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BH Partner S.A.C.
BH Partner S.A.C. — Limada joylashgan kontakt-markaz va biznes jarayonlarini autsorsing asosida boshqarish kompaniyasi. Kompaniya ichki va xalqaro bozorlardagi telekommunikatsiya, sug‘urta va moliya sohasidagi mijozlarga xizmat ko‘rsatadi. Uning faoliyati kiruvchi va chiquvchi qo‘ng‘iroqlar, telefon orqali savdo, mijozlarni qo‘llab-quvvatlash hamda tashqi savdoga ko‘maklashish kabi maslahat xizmatlarini o‘z ichiga oladi. Kompaniya integratsiyalashgan boshqaruv tizimlari, operatsion xizmatlar va mijozlarga xizmat ko‘rsatish yechimlari orqali B2B operatsiyalarini qo‘llab-quvvatlaydi.

Remote Customer Service Call Center Representative Peru

Remote customer service role supporting postpaid Claro users for Partner Service, a telecommunications company. Handle customer inquiries and commercial requests during calls.

Tavsif

  • Answer calls from customers with Claro services
  • Deliver effective customer service
  • Resolve inquiries and handle commercial requests during calls
  • Complete 12 days of theoretical training and 4 days of practical training
  • Work rotating afternoon shifts with rotating days off from Monday through Sunday
  • Handle calls for 7 hours 30 minutes full time, 6 hours semi-full time, or 4 hours part time
  • Work under a service-contractor arrangement paid against professional-fee receipts
  • Receive payments on the last day of each month; bonuses and commissions are paid the following month

Talablar

  • At least 3 months of call center experience
  • A personal computer or laptop
  • Windows 10 or 11
  • A 5th-generation Core i3 processor or equivalent or newer
  • At least 8 GB of RAM
  • Wired internet connection of at least 50 Mbps
  • USB headphones
  • Camera enabled during training
  • Signed identity affidavit
  • Availability for the selected schedule
  • Willingness to work under a professional-fee receipt arrangement
  • An existing or newly obtained RUC and SUNAT SOL username and password
  • Secondary education
  • To receive the training payment: pass the induction and service process, complete at least 1 month of activity, and remain active on the payment date

Imtiyozlar

  • Variable bonus: S/ 300 for full-time or semi-full-time schedules; S/ 150 for part-time schedules
  • Retention bonus: S/ 200 for full-time or semi-full-time schedules; S/ 100 for part-time schedules
  • Additional bonuses during the first months
  • Paid training: S/ 240 total for the 12 theoretical training days, subject to company conditions
  • Fully remote work
  • Full-time, semi-full-time, and part-time schedules
  • Payment through a BCP or Scotiabank account

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