Everway
Everway
201 – 500 Employees
AccessibilityEducationSaaS
Everway develops education and workplace technology focused on accessibility and inclusive learning. Formerly known as n2y and Texthelp, the company creates tools that support literacy, accessible math, and people with diverse learning needs. Its work spans education, accessibility, and SaaS, with products designed to help make learning and work more inclusive.

Remote Account Manager, Education SaaS

Grow mid-market revenue for Everway’s neuroinclusive education technology by expanding accounts, supporting renewals, and building customer relationships. The role covers education organizations across the United States.

Description

  • Grow revenue across an established portfolio of mid-market customers.
  • Create account plans and strengthen customer relationships.
  • Find ways to increase adoption and expand use of Everway’s Planning, Curriculum, and AT solutions.
  • Work with Customer Success to use adoption and account health signals to guide expansion discussions.
  • Coordinate with the Renewal Rep on renewals and accounts at risk.
  • Lead expansion strategy and account planning for assigned customers.
  • Identify and advance cross-sell and upsell opportunities.
  • Build relationships with stakeholders at schools, districts, and education organizations.
  • Guide expansion opportunities from discovery and qualification through proposals, negotiation, and close.
  • Keep CRM records, pipeline data, forecasts, and opportunity reports up to date.
  • Work with Marketing, Customer Success, Finance, Legal, Product, and Implementation teams.
  • Gather and share customer feedback, market intelligence, and competitive insights.
  • Monitor expansion revenue, pipeline, and activity targets.
  • Represent Everway in customer meetings, conferences, webinars, and industry events.
  • Travel as needed for customer engagement, industry events, and sales opportunities.

Requirements

  • At least three years of account management, expansion sales, or consultative sales experience in SaaS, EdTech, or a related field.
  • A record of growing revenue in existing customer portfolios through cross-selling, upselling, or account expansion.
  • Experience managing existing accounts and creating plans to prioritize growth opportunities.
  • Experience guiding commercial opportunities through a structured sales process, from discovery to negotiation and close.
  • Consultative selling ability and experience building relationships with multiple customer stakeholders.
  • Experience managing sales pipelines, forecasts, and commercial reporting with CRM data.
  • Clear, effective communication with customers, colleagues, and stakeholders.
  • K–12, education, or public-sector account management or sales experience, with knowledge of education funding cycles and purchasing processes.
  • Familiarity with MEDDPICC or a comparable sales methodology.
  • Familiarity with CRM platforms such as Salesforce.
  • Experience using AI tools for customer research, account planning, forecasting, or workflow efficiency.
  • Must be based in or work from the United States.

Benefits

  • Competitive salary and bonus opportunities.
  • Flexible work schedules.
  • Comprehensive health and wellness benefits.
  • Flexible time off plans.
  • Career development programs and growth opportunities.
  • Collaborative, innovative culture.
  • Drug-Free Workplace.

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