Welltower™ Inc. (NYSE:WELL)
Welltower™ Inc. (NYSE:WELL)
501 – 1,000 Employees
HealthcareHospitalityReal Estate
Welltower™ Inc. (NYSE:WELL) is an S&P 500 real estate investment company specializing in seniors and wellness housing in the United States, United Kingdom, and Canada. Its portfolio includes more than 2,000 communities designed around older-adult living, combining residential housing with hospitality-oriented environments. Welltower operates through an integrated business platform that brings together capital allocation, data science, and property operations to support performance and long-term growth across its healthcare, hospitality, and real estate activities.

Lead Business Applications Analyst – Yardi FM and Maintenance IQ (Remote, US)

Lead enterprise application delivery for Yardi Facilities Manager and Maintenance IQ across Welltower’s senior living and healthcare real estate portfolio. Direct analysts, vendors, implementations, testing, operational readiness, and adoption.

Description

  • Lead application workstreams across the broader program, managing scope, priorities, plans, and outcomes
  • Coordinate Senior and Business Applications Analysts by setting priorities, defining work packages and timelines, and reviewing delivery quality
  • Manage project plans, resources, milestones, budgets, risks, issues, dependencies, and change control
  • Develop productive relationships with operators, senior leaders, internal teams, and external partners to achieve business objectives
  • Facilitate workshops, document business needs, and align requirements, processes, and delivery priorities
  • Negotiate scope, schedules, priorities, and solution trade-offs with operators, Yardi, and vendors
  • Standardize the design of work orders, preventive maintenance, inspections, and unit turns
  • Use practical knowledge of Yardi FM and Yardi MIQ to shape solution design and deployment
  • Coordinate Yardi, consultants, IT, and support teams on configuration, integrations, and data readiness
  • Manage design approvals, documentation standards, governance, quality assurance, and data integrity
  • Lead UAT, defect prioritization, acceptance criteria, and functional business sign-off
  • Oversee operational readiness, training, SOPs, communications, and support in partnership with the AVP, Operations
  • Coordinate cutover, deployment, hypercare, and handover while resolving issues and supporting adoption
  • Present progress and decisions to senior leaders and escalate significant risks and resourcing gaps
  • Manage dependencies across programs, remove blockers, and coordinate stakeholder decisions
  • Track one-time and recurring costs against the business case or budget while supporting ROI objectives
  • Promote best practices and continuous improvement in workflows and application performance
  • Travel outside the assigned area and overnight travel may be required for specific projects

Requirements

  • Provide project-based leadership and coordinate priorities and delivery for Senior and Business Applications Analysts without direct line-management authority
  • Demonstrate strong project management capability across planning, resources, milestones, risks, issues, and agile practices
  • Apply negotiation, influence, conflict-resolution, and stakeholder decision-making skills
  • Have working knowledge of Yardi Facilities Manager, Yardi Maintenance IQ, and Direct Supply TELS
  • Understand business analysis and process design for work orders, preventive maintenance, inspections, and unit turns
  • Manage concurrent workstreams and dependencies spanning multiple programs
  • Communicate and report effectively with stakeholders and senior leaders
  • Demonstrate strong documentation, quality assurance, problem-solving, and change-management skills
  • Bring at least five years of experience with operations, facilities or estate-management systems, or technology implementation
  • Show a record of leading complex maintenance or enterprise application implementations
  • Have experience coordinating business analysts across multiple project workstreams
  • Own delivery plans, risks, testing, stakeholder decisions, and go-live readiness
  • Apply maintenance systems to process improvement and customer journeys
  • Negotiate delivery commitments with operators, stakeholders, and vendors
  • Have project management experience plus technical or business application support experience
  • Experience delivering system changes in a SOX environment is preferred
  • Agile, Six Sigma, or PMP certification is strongly preferred
  • Complete a background check, drug screening, and verification of relevant employment, education, and other credentials as a condition of employment

Benefits

  • Competitive base salary and annual bonus
  • Generous paid time off and holiday allowance
  • Employee stock purchase program with a 15% share discount
  • Employer-matched 401(k) and profit-sharing programs
  • Student debt program contributing up to $10,000 toward qualifying student loans
  • Tuition assistance program
  • Comprehensive and progressive medical, dental, and vision coverage options
  • Professional growth opportunities
  • Additional benefits may be available

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