Junior ERP Consultant
much. Consulting
Support large-scale IT transformations by shaping automated business processes and ERP solutions at much. Consulting, an Odoo Gold Partner. Connect client needs with engineering delivery.
Open
Remote is a global HR technology and B2B SaaS company that helps organizations employ and pay people across borders. Its platform brings together Employer of Record, global payroll, Contractor of Record, contractor management, PEO, relocation, benefits, and compliance services for startups, mid-market businesses, and enterprises. Remote operates its employment infrastructure with in-house legal, payroll, and compliance teams, and supports integrations through REST APIs, webhooks, a CLI, and MCP connections for AI agents. The company’s platform is SOC 2 Type II and ISO 27001 certified, serving teams building distributed workforces worldwide.
Full-Time Reservation Support Agent – Massachusetts Remote
Support customers with reservation research, coordination, confirmations, and changes in a fully remote role based in Massachusetts. Deliver organized, professional assistance across a range of reservation requests.
Description
- Handle customer questions about reservations
- Research suitable options based on customer needs
- Collect and organize customer preferences and required details
- Coordinate reservation arrangements
- Verify reservation information for accuracy
- Send confirmations and other relevant details
- Process reservation changes and updates
- Contact providers as needed to resolve reservation matters
- Keep reservation records accurate and well organized
- Follow up on incomplete or pending information
- Deliver courteous, professional customer support
Requirements
- Demonstrated ability to provide strong customer service
- Careful attention to detail when handling reservation information
- Clear and effective written and spoken communication
- Strong organizational abilities
- Basic proficiency with computers
- Confidence conducting online research
- Ability to learn and use reservation systems
- Reliable, self-directed approach to work
- Effective time-management skills
- Prior reservation experience is useful but not required
Benefits
- Work remotely while providing reservation support
- Arrange working availability around customer service needs
- Receive training in reservation procedures and systems
- Use ongoing educational resources and guidance
- Develop customer service, research, organizational, and communication capabilities
- Handle a varied range of customer questions and reservation requests
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