Early Warning builds financial technology that helps banks and credit unions move money securely, verify identity, and manage payment risk. Its network-based platforms and brands include Zelle for person-to-person payments, Paze for bank-connected digital checkout, and Certos for identity and fraud solutions. Serving the banking sector through shared data, analytics, and risk infrastructure, the company supports faster transactions while helping financial institutions protect consumers and small businesses from fraud.
Director of Sales Enablement - Early Warning - New York City Hybrid
Lead Sales Enablement for Early Warning’s Zelle and Paze payments business, scaling seller readiness, tools, learning, and programs across complex B2B partnerships.
United States
Arizona
California
New York$186,000 – $232,000 / year
HybridFull-timeLeadEnglish RequiredSales Operations ManagerDescription
- Build and expand Sales Enablement, covering team design, capabilities, resources, budget, operating practices, and agency or vendor relationships
- Hire, manage, coach, and develop a high-performing Sales Enablement team
- Define responsibilities, decision rights, governance, and collaboration models across Sales Enablement, Sales, Product Marketing, Product, Partnerships Operations, and external partners
- Create intake, prioritization, project management, launch-readiness, service-level, and content-lifecycle processes
- Convert positioning, value propositions, competitive intelligence, proof points, and go-to-market strategies into seller-ready programs, playbooks, pitch materials, discovery guides, talk tracks, and role-specific resources
- Create and deliver role-based onboarding, continuing education, certification, reinforcement, manager coaching, and launch-readiness programs
- Set the direction for and improve the Sales Enablement technology environment, including CRM, content, learning, analytics, collaboration, and AI-enabled tools
- Integrate enablement into seller workflows while supporting business initiatives, product launches, and strategic sales opportunities
- Create dashboards, feedback channels, and continuous-improvement practices to track readiness, adoption, content usage, training impact, seller confidence, behaviors, and business results
- Counsel senior leaders and cross-functional stakeholders while aligning priorities, ownership, sequencing, risks, and outcomes
- Support risk management and protect the integrity and confidentiality of systems and data
- Carry out other related responsibilities as assigned
Requirements
- Usually brings 12 years of experience, or a demonstrated body of work equivalent to the role’s requirements
- At least 5 years of experience leading people, including hiring, coaching, performance management, organizational design, and team development
- Experience creating or significantly expanding Sales Enablement, Revenue Enablement, field readiness, or a comparable function or operating model in a complex B2B organization
- Expertise in seller onboarding and learning, sales content, sales methodology, manager enablement, launch readiness, adoption, and performance measurement
- Strong knowledge of complex B2B sales cycles, enterprise purchasing, strategic partnerships, channel models, and solution selling
- Ability to turn go-to-market strategy, product positioning, messaging, and business priorities into practical seller tools, programs, capabilities, and behaviors
- Systems-oriented approach to combining people, processes, technology, content, data, and governance into a scalable operating model
- Strategic leader who remains hands-on with program design, content development, facilitation, and execution
- Strong program management, prioritization, change leadership, and cross-functional leadership skills
- Ability to prioritize competing functional needs using data, business impact, and risk, and to evaluate program effectiveness
- Excellent written and verbal communication, facilitation, presentation, and stakeholder-influence skills, including work with senior leaders
- Experience with Salesforce or a comparable CRM and modern enablement, content management, learning, analytics, or collaboration platforms
- Ability to establish meaningful enablement metrics and apply quantitative and qualitative insights to decisions and continuous improvement
- Successful completion of a background check and drug screen
- Bachelor’s degree or equivalent practical experience preferred
- Preferred experience in fintech, payments, financial services, enterprise technology, SaaS, or another regulated or highly matrixed B2B setting
- Preferred experience supporting multiple products, business units, partner types, channels, or routes to market
- Preferred experience in Product Marketing or broader B2B Marketing alongside Sales Enablement
- Preferred experience deploying AI-enabled sales, content, learning, coaching, or productivity capabilities
- Preferred experience managing external agencies and vendors
- Preferred experience supporting major strategic deals, product launches, or executive-level selling motions
- Must be eligible to work for any U.S. employer when hired; employment visa sponsorship is unavailable
Benefits
- Medical coverage options include PPO and HDHP plans, plus dental and vision insurance
- Company contributions to a Health Savings Account
- Pre-tax flexible spending accounts for commuting, health, and dependent-care expenses
- 401(k) plan with a 100% company safe-harbor match on the first 6% deferred, available upon eligibility
- Flexible time off for exempt salaried employees
- Generous paid time off for non-exempt hourly employees
- 11 paid company holidays
- Paid volunteer day
- 12 weeks of paid parental leave
- Maven family-planning support covering egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work
- Discretionary incentive plan
- Benefits programs may be enhanced over time