Senior Data Engineer, Cloud & Analytics
ADEAL Systems GmbH
Build cloud, data, and analytics solutions for ADEAL Systems, taking technical ownership of architecture, data pipelines, and customer projects.
Open
Liebherr Group develops and manufactures engineered products and services for several industries worldwide. Its portfolio includes construction machinery, mining equipment, and aerospace components, reflecting a broad focus on industrial engineering and advanced manufacturing. The company’s work combines technical innovation with efforts to improve efficiency and support more sustainable solutions for customers.
Customer Service Specialist (Poland, Remote)
Support Liebherr’s Polish service network by coordinating customer inquiries, claims, orders, training, and service-process improvements. Work with service partners, repair centers, retailers, customers, and internal teams to resolve issues efficiently.
Description
- Advise service providers, repair centers, retail partners, and end customers on customer service matters
- Coordinate warranty, statutory liability, and goodwill claims
- Manage spare-parts requests with timely, customer-focused processing
- Record, process, and monitor orders for the Service division
- Coordinate customer and service inquiries with internal specialists and external service partners
- Help resolve technical and organizational issues
- Maintain professional communication with customers and business partners
- Help organize and deliver training for retail partners and service technicians
- Contribute to the ongoing improvement of service processes and workflows
Requirements
- Completed commercial apprenticeship or an equivalent qualification
- Some professional experience in sales, customer service, or a comparable organizational role, preferably in a technical setting
- Strong working knowledge of Microsoft Office, especially Outlook, Word, Excel, and PowerPoint
- Good written and spoken German and/or English
- Proactive, organized, and self-directed working style
- High level of quality awareness and reliability
- Strong organizational and coordination abilities
- Effective ability to prioritize tasks
- Confident and courteous communication with managers, employees, customers, and business partners
Benefits
- Structured onboarding program
- Stable employment opportunity
- Fair and competitive compensation
- Flexible working hours
- Remote work option
- Personal development opportunities
- Modern workplace
- Collaborative team environment
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