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Faithful Financial
Faithful Financial
1 – 10 Employees
B2BTelecommunications
Faithful Financial provides call center and customer experience services for businesses handling inbound and outbound customer communications. Its offering combines agent portal access with a staffed support team, helping clients manage customer interactions through dedicated assistance.
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Customer Service Representative, Multiple Client Programs (Nebraska Remote)

Work remotely as a customer service representative, handling inbound and outbound calls for multiple clients. The role includes entering customer information, resolving concerns, and meeting performance targets.

USUnited StatesNENebraska
$12 – $15 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer Support

Description

  • Support customers across multiple client programs by phone, handling both incoming and outgoing calls.
  • Answer customer questions and address concerns with a high standard of service.
  • Enter customer information accurately in the database.
  • Contact customers as needed to check that their needs have been met.
  • Meet or exceed performance targets to become eligible for advancement opportunities.

Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills, including Microsoft Office proficiency
  • Availability for flexible hours, including evenings and weekends; employees set their own schedules
  • Windows 11 desktop computer or laptop
  • At least 16 GB of RAM
  • Chromebooks and Apple devices are not accepted
  • Dual monitors are recommended but are not required when applying
  • USB noise-canceling headset; not required when applying

Benefits

  • Fully remote role with work available from anywhere
  • Flexible self-scheduling
  • Performance-based advancement opportunities
  • Supportive team environment

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