Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Open
The Unmistakables is a strategic ED&I consultancy that helps organisations build more inclusive cultures from the inside out. Its work supports leaders and teams in developing cultural confidence and inclusive behaviours, then extends those practices into marketing and communications. The consultancy brings together expertise across strategy, talent development, leadership, HR, and marketing communications, supported by a growing network of culture-makers who contribute diverse perspectives and practical insight. A central part of its approach is ensuring representative voices are included in decision-making so inclusion becomes part of how organisations grow and operate.
Consultant, Relevance Strategy & Delivery (UK Hybrid)
Deliver inclusion and relevance strategy programmes for organisations through client advisory, research, relationship development and thought leadership. The role combines programme delivery, commercial contribution and insight-led recommendations.
Description
- Lead client programmes with project teams, keeping objectives, timelines and quality standards aligned
- Design and deliver advisory engagements using the relevance framework and supporting tools
- Turn research and insights into practical recommendations that guide client decisions
- Measure and communicate programme impact through outputs such as case studies
- Coordinate projects with clients and colleagues, setting and meeting clear deadlines
- Develop trusted client relationships that contribute to organic account growth
- Understand client priorities and identify appropriate cross-sell and up-sell opportunities
- Work with clients through webinars, events and other collaborative sessions
- Support new business activity, including proposal development and pitch preparation
- Manage upwards through clear communication, proactive updates and reliable delivery
- Partner with Directors and the operations team to plan and deliver work efficiently
- Build leadership capability with guidance from Directors
- Lead one or two specialist proposition areas while supporting shared learning and collaboration
- Contribute to internal initiatives and the development of organisational methods and tools
- Research and produce client insights and analysis, and lead thought pieces for the memo and other channels
- Represent The Unmistakables’ values through inclusive, innovative and effective client engagement
- Complete ad hoc work that supports colleagues and wider delivery
- Track cultural, societal and market developments and evaluate their implications for client work
Requirements
- Ability to connect cultural and societal insights with business challenges and opportunities
- Comfort working across programme delivery and commercial contexts, with an interest in consulting business growth
- Demonstrated success building client relationships, understanding stakeholder needs and delivering tailored solutions that support client and account growth
- Strong organisation skills, including managing competing priorities, timelines, budgets and resources with Directors and the operations team
- Clear and effective written and verbal communication
- Experience creating and delivering persuasive presentations
- Experience facilitating workshops
- Experience developing new business proposals that engage clients
- Experience producing high-quality reports or papers
- Experience facilitating sessions or projects involving sensitive subjects and requiring psychologically safe spaces
- Research experience with qualitative methods, including interviews, focus groups, interview-guide development, transcript analysis and coding
- Ability to use research and data to identify and explain patterns, trends, insights and opportunities for client strategy
- Experience collaborating effectively and contributing to a constructive team environment
- Experience coordinating with multiple stakeholders across concurrent projects while maintaining communication
- Proactive approach to raising delivery, timeline or project risks and taking mitigating action
- Interest in cultural and societal trends and their influence on organisations and brands
- Good working knowledge of diversity, equity and inclusion
- Desirable: background in marketing or a related field such as brand, communications or insight
- Desirable: experience using AI tools such as ChatGPT
- Desirable: experience with CoLoop or Brandwatch
- Desirable: experience with additional research methods, including quantitative census and demographic analysis, social listening, Boolean search and semiotics
Benefits
- Annual salary of £50,000
- 30 days of annual leave, plus UK bank holidays and your birthday
- UK-based remote working with occasional in-person client and team meetings
- Individual development budget
- Equipment and support for a home-working setup
- Vitality health insurance after the three-month probation period
- Reasonable adjustments available for applicants
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