Alper Seguros
Alper Seguros
1,001 – 5,000 Employees
ConsultingHealthcareLogistics
Alper Seguros is a Brazilian insurance brokerage serving businesses and individuals across corporate benefits, health plans, cyber risk, cargo and transportation, agribusiness, automotive, personal insurance, reinsurance, and specialty risks. Its work combines insurance advice and risk management with digital tools such as Dr.Alper telehealth, VC+Seguro for online contracting, and AlperAgroTech. The company also supports distribution through a partner network, with activity spanning healthcare, logistics, and consulting-related needs.

Claims Analyst I – Remote in Brazil | Alper Seguros

Handle low- and medium-complexity claims at Alper Seguros, a Brazilian insurance brokerage. Review coverage, documentation, deadlines, and communications with insurers and clients.

Description

  • Open and record claims files accurately in internal and insurer systems
  • Perform initial coverage reviews against applicable policy terms and supporting documents
  • Request, organize, and validate the documentation needed to complete claims files
  • Create tracking reports and provide status updates to clients and internal teams
  • Assist Claims Analysts II and III with cause analysis and evaluation of claimed amounts
  • Oversee adjusters and external providers to help maintain required deadlines and quality standards
  • Act as the operational contact for insurers, responding to inquiries and supplying additional information
  • Complete work within established deadlines while supporting SLA, quality, and productivity targets
  • Help introduce operational improvements and claims-department best practices

Requirements

  • Currently pursuing a bachelor’s degree in Law, Business Administration, Economics, International Relations, or a related discipline
  • Training or short courses in insurance fundamentals and claims adjustment are advantageous
  • Experience with an insurance broker, insurer, or insurance-market service provider
  • Background in administrative work, customer service, or technical support within insurance
  • Prior experience processing low-complexity claims is preferred
  • Basic understanding of Liability and Financial Lines policies and contracts
  • Ability to interpret contractual materials and technical reports
  • Intermediate Microsoft Office skills, including Word, Excel, and Outlook
  • Familiarity with consultative customer service and insurer and client relationships
  • Experience with internal or external claims management systems is advantageous
  • Basic English proficiency is preferred

Benefits

  • Medical and dental coverage through Bradesco Seguros
  • Flexible meal or food allowance card
  • Transportation allowance
  • Profit-sharing bonus (PLR)
  • TotalPass gym plans at exclusive rates
  • Life insurance
  • Partnership benefits with language schools, colleges, and other educational institutions
  • Personal insurance discounts for employees and eligible family members
  • Childcare assistance and programs supporting maternal and infant health
  • Securitários’ Day holiday
  • Inclusive and diverse workplace
  • Ongoing professional development

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