Neko Health is a consumer-focused preventive healthcare company combining physical health centres, rapid diagnostic scanning, and doctor-led reviews. Its annual assessments capture detailed information on areas such as body composition, vascular health, heart rhythm, diabetes risk factors, and skin health, giving customers results they can use to identify potential issues early and track changes over time. Neko Health also uses collected health data for benchmarking and research, with operations in the UK and Sweden and expansion plans for New York City.
Candidate Experience Partner — Neko Health, Stockholm
Manage interview coordination and candidate experience at Neko Health, a preventive care company. Improve recruiting workflows through structured hiring, Ashby, AI, and automation.
Description
- Manage hiring activity from start to finish for an assigned area.
- Coordinate interviews for active roles within agreed service levels.
- Identify scheduling delays and risks early.
- Deliver a positive experience for candidates and interviewers, both online and in person.
- Monitor candidate experience against agreed KPIs and improve points of friction in candidate and interviewer journeys.
- Handle complex escalations independently and put changes in place to prevent repeat issues.
- Maintain procedures and guidance for in-person and virtual interviews.
- Prepare interviewers and clarify expectations for each interview.
- Set up jobs, interview plans, and forms in Ashby in line with the hiring framework.
- Analyze experience data, surveys, funnel metrics, and feedback to spot trends and guide improvements.
- Create and maintain automations that reduce manual scheduling work.
- Provide recruiters and interviewers with practical guidance, tools, and automation.
Requirements
- At least four years of practical experience in recruiting coordination or recruiting operations, including independently managing multi-party scheduling.
- Experience using AI and automation tools to improve workflows, with good judgment about when to trust and verify their output.
- Experience managing complex stakeholders and responding to last-minute changes.
- Ability to prioritize several active roles and handle escalations within an assigned remit.
- Working knowledge of structured hiring, compliance, and candidate data privacy, applied accurately in different situations.
- Clear, warm written communication.
- Professional presence in person when representing Neko to candidates.
- Availability to work in the office three days per week.
- Availability to attend hiring events as needed.
Benefits
- Flexible hybrid and office working arrangement.
- Opportunity to attend hiring events and in-person interview days.
- Opportunity to use AI and automation tools to improve workflows.
- Opportunity to lead systematic improvements using candidate experience data, surveys, funnel metrics, and feedback.