LogoFresh Jobs Ahead
Horizontal Digital
Horizontal Digital
201 – 500 Employees
ConsultingDigital TransformationMarketing
Horizontal Digital is a global digital transformation consultancy that designs customer experiences around people and their needs. Its work brings together strategy, creative services, and technology across customer experience design, CRM, commerce, customer data, digital experience management, integrations, analytics, artificial intelligence, marketing automation, and related capabilities. The company also provides a Marketing Cloud Master Class and supports brands in improving end-to-end digital customer journeys. Horizontal Digital has teams and offices across the United States, India, the United Kingdom, the UAE, and Malaysia.
LinkedIn
Company Jobs

Business Systems Analyst (Contract) – Remote, United States

Support Horizontal Digital’s websites, applications, portals, and customer experiences for Fortune 500 companies. Translate business needs into user stories and help coordinate agile backlog delivery.

USUnited StatesRemoteContractMiddleSeniorEnglish RequiredBusiness Analyst
AEMERPSitecore

Description

  • Convert business needs into clear user stories with detailed descriptions and acceptance criteria.
  • Facilitate backlog refinement by confirming requirements are practical, complete, and aligned with business objectives.
  • Support solution design discussions through documentation and requirement clarification.
  • Help manage scope by recording changes and highlighting feasibility concerns.
  • Spot potential risks and blockers, escalating them for direction and resolution.
  • Collect stakeholder input to guide prioritization, requirements, and dependency planning.
  • Serve as a bridge between business and technical teams with support from senior colleagues.
  • Take part in sprint planning, backlog grooming, daily stand-ups, and retrospectives.
  • Work with developers, QA, and product teams to support delivery readiness and quality results.
  • Keep the backlog organized, visible, and ready for development.
  • Maintain traceability from business objectives to individual user stories.
  • Build working knowledge of digital ecosystems, including CMS, CRM, and related engagement platforms.
  • Share knowledge, maintain documentation, and contribute to process improvements.

Requirements

  • At least four years of experience delivering digital initiatives, software development, or IT projects as a Business Systems Analyst or in a comparable role.
  • Experience with enterprise CMS platforms such as Sitecore, Optimizely, Contentstack, or Adobe Experience Manager (AEM preferred).
  • Familiarity with digital ecosystems that may include ERP, PIM, marketing automation, personalization, and customer service tools.
  • Agency or consultancy experience is strongly preferred.
  • Basic to intermediate understanding of API-driven integrations and data exchange across the customer journey.
  • A bachelor’s degree or foreign equivalent is required.
  • Proven ability to manage backlogs, write user stories, support refinement, contribute to iterative delivery, and participate in UAT.
  • Experience in agile delivery environments, with knowledge of Scrum or Kanban practices.
  • Agile, Scrum, or Product Ownership certifications are advantageous, including CSPO, SAFe PMPO, or CSM.
  • Experience with Jira and Confluence is preferred.

Related Jobs

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1,000 Employees
H1B Visa SponsorConsultingInsuranceLogistics
USUnited StatesALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCNorth CarolinaOKOklahomaPAPennsylvaniaSCSouth CarolinaTNTennesseeTXTexasVAVirginiaWVWest VirginiaWIWisconsinRemoteFull-timeJuniorMiddleEnglish RequiredRecruitment

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Open