Salesforce
Salesforce
Salesforce एक क्लाउड-आधारित सॉफ़्टवेयर कंपनी है, जिसका मुख्य केंद्र ग्राहक संबंध प्रबंधन प्लेटफ़ॉर्म है। यह एकीकृत और कृत्रिम बुद्धिमत्ता-संचालित प्रणाली के माध्यम से कंपनी के डेटा और टीमों को एक साथ लाता है। इसके उत्पाद बिक्री, ग्राहक सेवा और मार्केटिंग से जुड़े कार्यप्रवाहों में सहायता करते हैं और छोटे तथा मध्यम उद्यमों से लेकर बड़े संगठनों तक विभिन्न प्रकार के व्यवसायों के लिए समाधान प्रदान करते हैं। Salesforce उद्योग-विशिष्ट टूल, Trailhead सीखने के संसाधन और AppExchange ऐप भी उपलब्ध कराता है, जो इसके CRM प्लेटफ़ॉर्म की क्षमताओं का विस्तार करते हैं।

Salesforce Solution Architect - Brazil Remote

Design scalable Salesforce, Customer 360, and Agentforce solutions for enterprise customers in Brazil. Advise stakeholders and lead cross-functional digital transformation initiatives.

विवरण

  • Advise business and technology stakeholders as a trusted partner
  • Lead strategic discussions and shape solution visions around business objectives
  • Design end-to-end Salesforce solutions using Customer 360 and multi-cloud approaches
  • Convert business requirements into scalable, sustainable, value-focused solutions
  • Run discovery sessions and functional workshops
  • Collect requirements, define business processes, and prioritize product backlogs
  • Create and document business processes with structured frameworks and methodologies
  • Configure Salesforce and build prototypes when needed
  • Apply Salesforce implementation best practices and platform governance throughout delivery
  • Coordinate with business, product, and technology teams across functions
  • Work with project managers on technical guidance, risk assessment, and mitigation planning
  • Connect business stakeholders with development teams to support clear communication and quality delivery
  • Mentor Solution Architects, Business Analysts, and consultants
  • Lead solution estimates, technical proposals, and pre-sales work when required
  • Guide executive discussions and influence decisions with C-level stakeholders

आवश्यकताएँ

  • At least 5 years of relevant experience delivering enterprise projects with waterfall and Agile methodologies across the full lifecycle, from planning through go-live
  • Demonstrated experience delivering enterprise Salesforce solutions as a Solution Architect within complex digital transformation programs
  • Deep knowledge of the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds
  • Experience architecting scalable, secure, and maintainable solutions across multiple Salesforce clouds
  • Strong understanding of Salesforce capabilities, declarative development, and solution architecture practices
  • Consulting experience with responsibility for customer-facing engagements
  • Strong command of Agile delivery methods, including Scrum and Kanban
  • Ability to balance business priorities and technical constraints while assessing trade-offs
  • Excellent stakeholder management, communication, negotiation, and presentation abilities
  • Strong analytical and problem-solving skills for complex business and technical challenges
  • Advanced or fluent English proficiency
  • Spanish proficiency is preferred
  • Experience with Agentforce, Salesforce AI capabilities, and AI tools is highly desirable
  • Industry experience in one or more of Manufacturing, Automotive, Energy, Consumer Business Services, Utilities, Financial Services, Insurance, Healthcare, Life Sciences, Retail, Consumer Goods, Public Sector, Non-profit, or Education

लाभ

  • Salesforce resources and benefits designed to support balance and wellbeing
  • AI agents that help employees increase their impact
  • Reasonable accommodation throughout the application and recruiting process
  • Equal opportunity and non-discrimination protections

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