Tenet Healthcare
Tenet Healthcare
Tenet Healthcare अमेरिका की एक स्वास्थ्य सेवा कंपनी है, जो अपनी सहायक कंपनियों और संबद्ध संस्थाओं के माध्यम से अस्पतालों और अस्पताल-आधारित कार्यक्रमों का स्वामित्व और संचालन करती है। इसके देखभाल नेटवर्क में तीव्र देखभाल वाले अस्पताल, आपातकालीन केंद्र, कैंसर देखभाल और उन्नत हृदय इमेजिंग जैसी विशेषज्ञ सेवाएँ, चिकित्सा कार्यालय भवन, चिकित्सक प्रैक्टिस और सामुदायिक स्वास्थ्य नेटवर्क शामिल हैं। कंपनी का कार्य नैदानिक देखभाल, स्वास्थ्य सेवा संचालन, अनुपालन, सामुदायिक सेवा और नैदानिक नवाचार तक फैला हुआ है, जिसमें इसके अस्पतालों, चिकित्सक संगठनों और सहयोगी टीमों में करियर के अवसर उपलब्ध हैं।

Remote Medical Billing Customer Service Representative

Handle patient and physician billing inquiries remotely for Conifer Health, supporting multiple clients. Manage high call volumes, protect confidential information under HIPAA, and follow up on unresolved billing issues.

विवरण

  • Support the physician billing customer service center for multiple clients.
  • Manage high call volumes while maintaining service quality and patient satisfaction.
  • Follow up on issues that remain unresolved after speaking with patients or guarantors.
  • Respond to patient calls within call center performance guidelines.
  • Help patients with sensitive, confidential billing questions.
  • Collect outstanding patient balances while meeting client obligations.
  • Manage multiple tasks and prioritize work involving client information.
  • Comply with HIPAA requirements.
  • Follow assigned schedules and call center phone procedures.
  • Maintain professional conduct and confidentiality.

आवश्यकताएँ

  • High school diploma or equivalent is required.
  • At least one year of medical customer service experience is preferred.
  • Previous call center experience is preferred.
  • Proficiency in Microsoft Outlook, Excel, and Word is required.
  • Experience with medical billing systems is required; GE Centricity or Epic experience is a plus.
  • Ability to handle sensitive, confidential patient billing matters.
  • Ability to follow HIPAA guidelines.
  • Ability to follow work schedules and call center phone procedures.
  • Ability to sit, use a computer, and answer telephone calls as part of the job.
  • Ability to travel.
  • Before employment, candidates must obtain and provide confirmation of required vaccinations and screenings, as applicable and permitted by law.

लाभ

  • Qualified new hires may be eligible for a signing bonus, depending on employment status.
  • Conifer-observed holidays are paid at time and a half.
  • Medical, dental, vision, disability, and life insurance.
  • At least 12 vacation and sick leave days per year, accrued at about 1.84 hours per 40 hours worked.
  • 401(k) plan with an employer match of up to 6%.
  • Ten paid holidays per year.
  • Health savings accounts and healthcare and dependent care flexible spending accounts.
  • Employee assistance program.
  • Employee discount program.
  • Optional benefits include pet, legal, accident, critical illness, long-term care, elder and childcare, AD&D, and auto and home insurance.
  • Colorado employees receive paid leave in accordance with the Colorado Healthy Families and Workplaces Act.

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