MDY Contact Center
MDY Contact Center
MDY Contact Center एक वैश्विक संपर्क केंद्र और बिज़नेस प्रोसेस आउटसोर्सिंग (BPO) प्रदाता है, जिसके पास ग्राहक अनुभव प्रबंधन और परिचालन रूपांतरण का 25 से अधिक वर्षों का अनुभव है। मेक्सिको और पेरू में स्थित संपर्क केंद्रों के माध्यम से, कंपनी दूरसंचार, खुदरा, वित्त, यात्रा, शिक्षा, ऑटोमोटिव और स्वास्थ्य सेवा सहित विभिन्न क्षेत्रों में कार्यरत उद्यम संगठनों को सहायता प्रदान करती है। इसकी सेवाओं में प्रक्रिया पुनर्रचना, डिजिटल रणनीति, स्वचालन, विश्लेषण, AI-सक्षम समाधान और कॉन्सियर्ज संचालन शामिल हैं। साथ ही, कंपनी फ्रंट-ऑफिस और बैक-ऑफिस कार्यप्रवाहों को बेहतर बनाने के लिए स्वामित्व वाली तकनीक भी विकसित करती है।

Remote Customer Service Representative – Claro Peru | MDY Contact Center

MDY Contact Center is hiring a full-time remote customer service representative to support Claro Peru customers. The role involves handling inbound calls and resolving inquiries without sales responsibilities.

विवरण

  • Handle designated calls from Claro customers
  • Deliver customer support and provide effective solutions
  • Work remotely on a full-time schedule
  • Follow either a 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m. shift
  • Work with rotating days off

आवश्यकताएँ

  • Be at least 18 years old; this is an essential requirement
  • Have completed secondary education
  • Have formal or informal customer service experience
  • Provide your own work equipment
  • Use a PC or laptop with at least 8 GB of RAM, subject to verification
  • Use Windows 11 Pro, subject to verification
  • Have a wired internet connection; Wi-Fi is not accepted
  • Have a functional headset with microphone, subject to verification
  • Have a webcam, subject to verification

लाभ

  • Productivity bonuses
  • Home office allowance
  • Paid training
  • Payments made twice monthly and at the end of the month
  • Opportunities for rapid career advancement
  • Free medical care for the employee and five family members
  • Fixed salary

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