MDY Contact Center
MDY Contact Center
5 001 – 10 000 Қызметкерлер
ЛогистикаМаркетингСаяхат
MDY Contact Center — клиенттермен жұмыс істеу тәжірибесін басқару және операциялық трансформация саласында 25 жылдан астам тәжірибесі бар жаһандық байланыс орталығы әрі бизнес-процестерді аутсорсингтеу (BPO) провайдері. Мексика мен Перудегі байланыс орталықтары арқылы компания телекоммуникация, бөлшек сауда, қаржы, саяхат, білім беру, автомобиль жасау және денсаулық сақтау сияқты салалардағы ірі ұйымдарға қолдау көрсетеді. Оның қызметтері процестерді қайта жобалауды, цифрлық стратегияны, автоматтандыруды, аналитиканы, жасанды интеллектке негізделген шешімдерді және concierge операцияларын, сондай-ақ алдыңғы және ішкі кеңсе жұмыс процестерін жақсартуға арналған меншікті технологияны қамтиды.

Remote Customer Service Representative – Claro Peru | MDY Contact Center

MDY Contact Center is hiring a full-time remote customer service representative to support Claro Peru customers. The role involves handling inbound calls and resolving inquiries without sales responsibilities.

Сипаттама

  • Handle designated calls from Claro customers
  • Deliver customer support and provide effective solutions
  • Work remotely on a full-time schedule
  • Follow either a 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m. shift
  • Work with rotating days off

Талаптар

  • Be at least 18 years old; this is an essential requirement
  • Have completed secondary education
  • Have formal or informal customer service experience
  • Provide your own work equipment
  • Use a PC or laptop with at least 8 GB of RAM, subject to verification
  • Use Windows 11 Pro, subject to verification
  • Have a wired internet connection; Wi-Fi is not accepted
  • Have a functional headset with microphone, subject to verification
  • Have a webcam, subject to verification

Артықшылықтар

  • Productivity bonuses
  • Home office allowance
  • Paid training
  • Payments made twice monthly and at the end of the month
  • Opportunities for rapid career advancement
  • Free medical care for the employee and five family members
  • Fixed salary

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