MDY Contact Center
MDY Contact Center
5 001 – 10 000 Xodimlar
LogistikaMarketingSayohat
MDY Contact Center mijozlar tajribasini boshqarish va operatsion transformatsiya sohalarida 25 yildan ortiq tajribaga ega global kontakt-markaz hamda biznes jarayonlarini autsorsing qilish (BPO) xizmatlari provayderidir. Meksika va Perudagi kontakt-markazlari orqali kompaniya telekommunikatsiya, chakana savdo, moliya, sayohat, ta’lim, avtomobilsozlik va sog‘liqni saqlash kabi sohalardagi yirik tashkilotlarni qo‘llab-quvvatlaydi. Uning xizmatlari jarayonlarni qayta loyihalash, raqamli strategiya, avtomatlashtirish, tahlil, sun’iy intellekt asosidagi yechimlar va konsyerj operatsiyalarini, shuningdek front-ofis va back-ofis ish jarayonlarini yaxshilashga mo‘ljallangan xususiy texnologiyalarni qamrab oladi.

Remote Customer Service Representative – Claro Peru | MDY Contact Center

MDY Contact Center is hiring a full-time remote customer service representative to support Claro Peru customers. The role involves handling inbound calls and resolving inquiries without sales responsibilities.

Tavsif

  • Handle designated calls from Claro customers
  • Deliver customer support and provide effective solutions
  • Work remotely on a full-time schedule
  • Follow either a 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m. shift
  • Work with rotating days off

Talablar

  • Be at least 18 years old; this is an essential requirement
  • Have completed secondary education
  • Have formal or informal customer service experience
  • Provide your own work equipment
  • Use a PC or laptop with at least 8 GB of RAM, subject to verification
  • Use Windows 11 Pro, subject to verification
  • Have a wired internet connection; Wi-Fi is not accepted
  • Have a functional headset with microphone, subject to verification
  • Have a webcam, subject to verification

Imtiyozlar

  • Productivity bonuses
  • Home office allowance
  • Paid training
  • Payments made twice monthly and at the end of the month
  • Opportunities for rapid career advancement
  • Free medical care for the employee and five family members
  • Fixed salary

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