MDY Contact Center
MDY Contact Center
MDY Contact Center एक वैश्विक संपर्क केंद्र और बिज़नेस प्रोसेस आउटसोर्सिंग (BPO) प्रदाता है, जिसके पास ग्राहक अनुभव प्रबंधन और परिचालन रूपांतरण का 25 से अधिक वर्षों का अनुभव है। मेक्सिको और पेरू में स्थित संपर्क केंद्रों के माध्यम से, कंपनी दूरसंचार, खुदरा, वित्त, यात्रा, शिक्षा, ऑटोमोटिव और स्वास्थ्य सेवा सहित विभिन्न क्षेत्रों में कार्यरत उद्यम संगठनों को सहायता प्रदान करती है। इसकी सेवाओं में प्रक्रिया पुनर्रचना, डिजिटल रणनीति, स्वचालन, विश्लेषण, AI-सक्षम समाधान और कॉन्सियर्ज संचालन शामिल हैं। साथ ही, कंपनी फ्रंट-ऑफिस और बैक-ऑफिस कार्यप्रवाहों को बेहतर बनाने के लिए स्वामित्व वाली तकनीक भी विकसित करती है।

Remote Cross-Selling Customer Service Representative – Full-Time

Remote telephone customer service role assisting Claro customers and identifying cross-selling opportunities. MDY Contact Center provides paid training, uncapped commissions, and professional growth opportunities.

विवरण

  • Provide personalized support and resolve Claro customers’ questions and requests
  • Guide customers clearly and courteously
  • Deliver a high-quality customer service experience
  • Conduct cross-selling during customer interactions
  • Identify opportunities and recommend additional products or services suited to customer needs
  • Attend remote training Monday through Saturday from 3:00 p.m. to 10:00 p.m.

आवश्यकताएँ

  • At least 18 years old, as required
  • Completed secondary education
  • At least three months of formal or informal sales experience
  • A computer or laptop with at least 8 GB of RAM, verifiable
  • Windows 11 Pro operating system, verifiable
  • Wired internet connection; Wi-Fi is not accepted
  • Functional headset with microphone, verifiable
  • Webcam, verifiable

लाभ

  • Unlimited commissions
  • Home office bonus
  • Retention bonuses of up to S/300
  • Paid training
  • Opportunities for growth and development
  • Rapid career progression
  • Productivity bonuses
  • Remote work arrangement
  • Fixed salary

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