MDY Contact Center
MDY Contact Center
5 001 – 10 000 Xodimlar
LogistikaMarketingSayohat
MDY Contact Center mijozlar tajribasini boshqarish va operatsion transformatsiya sohalarida 25 yildan ortiq tajribaga ega global kontakt-markaz hamda biznes jarayonlarini autsorsing qilish (BPO) xizmatlari provayderidir. Meksika va Perudagi kontakt-markazlari orqali kompaniya telekommunikatsiya, chakana savdo, moliya, sayohat, ta’lim, avtomobilsozlik va sog‘liqni saqlash kabi sohalardagi yirik tashkilotlarni qo‘llab-quvvatlaydi. Uning xizmatlari jarayonlarni qayta loyihalash, raqamli strategiya, avtomatlashtirish, tahlil, sun’iy intellekt asosidagi yechimlar va konsyerj operatsiyalarini, shuningdek front-ofis va back-ofis ish jarayonlarini yaxshilashga mo‘ljallangan xususiy texnologiyalarni qamrab oladi.

Remote Cross-Selling Customer Service Representative – Full-Time

Remote telephone customer service role assisting Claro customers and identifying cross-selling opportunities. MDY Contact Center provides paid training, uncapped commissions, and professional growth opportunities.

Tavsif

  • Provide personalized support and resolve Claro customers’ questions and requests
  • Guide customers clearly and courteously
  • Deliver a high-quality customer service experience
  • Conduct cross-selling during customer interactions
  • Identify opportunities and recommend additional products or services suited to customer needs
  • Attend remote training Monday through Saturday from 3:00 p.m. to 10:00 p.m.

Talablar

  • At least 18 years old, as required
  • Completed secondary education
  • At least three months of formal or informal sales experience
  • A computer or laptop with at least 8 GB of RAM, verifiable
  • Windows 11 Pro operating system, verifiable
  • Wired internet connection; Wi-Fi is not accepted
  • Functional headset with microphone, verifiable
  • Webcam, verifiable

Imtiyozlar

  • Unlimited commissions
  • Home office bonus
  • Retention bonuses of up to S/300
  • Paid training
  • Opportunities for growth and development
  • Rapid career progression
  • Productivity bonuses
  • Remote work arrangement
  • Fixed salary

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