MDY Contact Center
MDY Contact Center
5 001 – 10 000 Қызметкерлер
ЛогистикаМаркетингСаяхат
MDY Contact Center — клиенттермен жұмыс істеу тәжірибесін басқару және операциялық трансформация саласында 25 жылдан астам тәжірибесі бар жаһандық байланыс орталығы әрі бизнес-процестерді аутсорсингтеу (BPO) провайдері. Мексика мен Перудегі байланыс орталықтары арқылы компания телекоммуникация, бөлшек сауда, қаржы, саяхат, білім беру, автомобиль жасау және денсаулық сақтау сияқты салалардағы ірі ұйымдарға қолдау көрсетеді. Оның қызметтері процестерді қайта жобалауды, цифрлық стратегияны, автоматтандыруды, аналитиканы, жасанды интеллектке негізделген шешімдерді және concierge операцияларын, сондай-ақ алдыңғы және ішкі кеңсе жұмыс процестерін жақсартуға арналған меншікті технологияны қамтиды.

Remote Cross-Selling Customer Service Representative – Full-Time

Remote telephone customer service role assisting Claro customers and identifying cross-selling opportunities. MDY Contact Center provides paid training, uncapped commissions, and professional growth opportunities.

Сипаттама

  • Provide personalized support and resolve Claro customers’ questions and requests
  • Guide customers clearly and courteously
  • Deliver a high-quality customer service experience
  • Conduct cross-selling during customer interactions
  • Identify opportunities and recommend additional products or services suited to customer needs
  • Attend remote training Monday through Saturday from 3:00 p.m. to 10:00 p.m.

Талаптар

  • At least 18 years old, as required
  • Completed secondary education
  • At least three months of formal or informal sales experience
  • A computer or laptop with at least 8 GB of RAM, verifiable
  • Windows 11 Pro operating system, verifiable
  • Wired internet connection; Wi-Fi is not accepted
  • Functional headset with microphone, verifiable
  • Webcam, verifiable

Артықшылықтар

  • Unlimited commissions
  • Home office bonus
  • Retention bonuses of up to S/300
  • Paid training
  • Opportunities for growth and development
  • Rapid career progression
  • Productivity bonuses
  • Remote work arrangement
  • Fixed salary

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