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SERVPRO एक सफाई और पुनर्स्थापना कंपनी है, जो पूरे संयुक्त राज्य अमेरिका और कनाडा में आवासीय और वाणिज्यिक ग्राहकों को सेवाएं प्रदान करती है। इसकी सेवाओं में आग और पानी से हुई क्षति की पुनर्स्थापना, फफूंद का निवारण और सामान्य सफाई शामिल हैं। इन सेवाओं को 2,280 से अधिक स्थानों के नेटवर्क और चौबीसों घंटे उपलब्ध आपातकालीन सहायता का समर्थन प्राप्त है। 1967 में स्थापित SERVPRO में प्रशिक्षित पुनर्स्थापना विशेषज्ञ कार्यरत हैं, जो गंभीर क्षति के बाद ग्राहकों को प्रभावित संपत्तियों को फिर से उपयोग योग्य स्थिति में लाने और सामान्य स्थिति बहाल करने में सहायता करते हैं।
Onsite Learning Partner, Business Development
Deliver live and virtual training for SERVPRO franchise and headquarters teams. Strengthen operational capability through brand-standard instruction, subject matter expert coaching, and field-focused learning support.
विवरण
- Lead live and virtual workshops for franchise teams and headquarters employees
- Facilitate hands-on, scenario-driven training aligned with established standards
- Adjust delivery methods to learner needs while preserving instructional goals and brand requirements
- Stay current on operational standards, equipment, processes, and proven practices
- Work with headquarters and franchise subject matter experts to verify content and support co-facilitation
- Coach subject matter experts and field leaders on facilitation methods, delivery standards, and workshop preparation
- Help T3 participants provide consistent, high-quality training that meets operational standards
- Organize training materials, equipment, and logistics for in-person and virtual workshops
- Coordinate workshop schedules, enrollment, and communications with the Field Capability Administrator
- Optimize virtual and physical learning environments for participants
- Collaborate with Instructional Design, Learning Experience, Operations, and multimedia teams
- Facilitate or provide subject matter expertise at major learning events, including conventions and summits
आवश्यकताएँ
- Bring 3–5 or more years of experience in training delivery, facilitation, field operations, or capability development
- Experience leading workshops in distributed, franchise, or field-based settings is preferred
- Experience in the assigned School is strongly preferred
- Use virtual delivery platforms such as Zoom and Microsoft Teams proficiently
- Work effectively in learning environments supported by an LMS
- Understand instructor-led training content structure and instructional intent
- Demonstrate strong situational awareness and adapt delivery to learner needs
- Build effective relationships with franchisees, subject matter experts, and field leaders
- Show commitment to continuous improvement and learner success
- Hold a bachelor’s degree in a related field, or offer an equivalent combination of education and relevant work experience
- Be able to travel and work across SERVPRO franchise locations and headquarters
- Work standard hours within a 40-hour workweek
- Work additional hours when necessary to complete assignments and projects on schedule
- Travel up to 50%
लाभ
- Comprehensive health coverage with medical, vision, and dental options
- 401(k) plan with company matching
- Company profit-sharing plan
- Paid time off and paid holidays
- Paid parental leave
- Access to two onsite fitness rooms
- Employee Assistance Program
- Employee Resource Groups
- Personal and professional development program
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