SERVPRO
SERVPRO
SERVPRO este o companie de curățenie și restaurare care deservește clienți rezidențiali și comerciali din Statele Unite și Canada. Serviciile sale includ restaurarea daunelor provocate de incendii și apă, remedierea mucegaiului și curățenia generală, susținute de o rețea de peste 2.280 de locații și de un serviciu de intervenție în caz de urgență disponibil non-stop. Fondată în 1967, SERVPRO are specialiști instruiți în restaurare care îi ajută pe clienți să se redreseze și să readucă proprietățile afectate într-o stare utilizabilă după pagube majore.

Onsite Learning Partner, Business Development

Deliver live and virtual training for SERVPRO franchise and headquarters teams. Strengthen operational capability through brand-standard instruction, subject matter expert coaching, and field-focused learning support.

Descriere

  • Lead live and virtual workshops for franchise teams and headquarters employees
  • Facilitate hands-on, scenario-driven training aligned with established standards
  • Adjust delivery methods to learner needs while preserving instructional goals and brand requirements
  • Stay current on operational standards, equipment, processes, and proven practices
  • Work with headquarters and franchise subject matter experts to verify content and support co-facilitation
  • Coach subject matter experts and field leaders on facilitation methods, delivery standards, and workshop preparation
  • Help T3 participants provide consistent, high-quality training that meets operational standards
  • Organize training materials, equipment, and logistics for in-person and virtual workshops
  • Coordinate workshop schedules, enrollment, and communications with the Field Capability Administrator
  • Optimize virtual and physical learning environments for participants
  • Collaborate with Instructional Design, Learning Experience, Operations, and multimedia teams
  • Facilitate or provide subject matter expertise at major learning events, including conventions and summits

Cerințe

  • Bring 3–5 or more years of experience in training delivery, facilitation, field operations, or capability development
  • Experience leading workshops in distributed, franchise, or field-based settings is preferred
  • Experience in the assigned School is strongly preferred
  • Use virtual delivery platforms such as Zoom and Microsoft Teams proficiently
  • Work effectively in learning environments supported by an LMS
  • Understand instructor-led training content structure and instructional intent
  • Demonstrate strong situational awareness and adapt delivery to learner needs
  • Build effective relationships with franchisees, subject matter experts, and field leaders
  • Show commitment to continuous improvement and learner success
  • Hold a bachelor’s degree in a related field, or offer an equivalent combination of education and relevant work experience
  • Be able to travel and work across SERVPRO franchise locations and headquarters
  • Work standard hours within a 40-hour workweek
  • Work additional hours when necessary to complete assignments and projects on schedule
  • Travel up to 50%

Beneficii

  • Comprehensive health coverage with medical, vision, and dental options
  • 401(k) plan with company matching
  • Company profit-sharing plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Access to two onsite fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program

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