Grafana Labs
Grafana Labs
Grafana Labs dezvoltă software open-source pentru observabilitate, destinat înțelegerii performanței și stării infrastructurii, aplicațiilor și sistemelor frontend. Platforma sa reunește metrici, jurnale, trasări și profiluri prin produse precum Grafana, Loki, Tempo și Mimir, ajutând organizațiile să vizualizeze datele, să monitorizeze serviciile, să investigheze anomaliile, să analizeze cauzele principale și să gestioneze obiectivele privind nivelul serviciilor. Grafana Labs oferă opțiuni de implementare în cloud și de autogestionare, cu integrări pentru tehnologii precum Prometheus și OpenTelemetry. Compania activează în sectoarele SaaS pentru întreprinderi și inteligenței artificiale și creează instrumente pentru echipele responsabile de monitorizarea infrastructurii și de observabilitatea modernă.

Senior Solutions Architect, Germany (Remote)

Guide Grafana Labs customers in Germany through the design and deployment of observability solutions. Lead technical workshops, architecture planning, implementation, and customer enablement.

Descriere

  • Partner with customer executives, project managers, and IT teams throughout solution delivery.
  • Translate business needs into clear business and technical requirements.
  • Design data visualization, workflow, migration, and enterprise architecture solutions.
  • Lead functional delivery with a consistent methodology and strong product expertise.
  • Run customer workshops, capture requirements, and shape suitable solutions.
  • Promote established standards and proven practices.
  • Keep up with Grafana Labs products, observability, and adjacent technologies.
  • Deliver technical guidance, training, onboarding, implementation, expansion, and consulting.
  • Validate roadmap alignment, steer project execution, and fit Grafana capabilities to customer architectures, objectives, and constraints.
  • Track recurring problems and support trends, and raise opportunities for product improvements.
  • Work with Sales, Product Management, Engineering, Support, and Professional Services on innovation and product improvements.

Cerințe

  • Must be located in Germany.
  • At least five years of experience on deployment teams using project management methods.
  • Hands-on observability experience.
  • Knowledge of best practices for deploying and using observability stacks across visualization, alerting, metrics, logs, and traces.
  • Grafana and preferably Prometheus, Cortex or Enterprise Metrics, Loki or Enterprise Logs, Jaeger, or Tempo experience.
  • A record of delivering customer projects successfully, preferably enterprise observability implementations for large customers.
  • Strong communication skills with customers, partners, and internal colleagues.
  • Kubernetes experience, including kubectl and Helm; Tanka is preferred.
  • Experience with AWS, Google Cloud Platform, and Azure.

Beneficii

  • Restricted stock units (RSUs).
  • Fully remote work in a global culture.
  • Career development pathways.
  • In-person onboarding.
  • Thirty days of annual leave, including three Grafana Shutdown Days.
  • Transparent communication and regular company-wide updates.
  • Autonomy and support to deliver excellent work and explore new ideas.
  • A high-trust, low-ego culture.
  • Accessible and transparent leadership.

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