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Brook + Whittle
Brook + Whittle
1,001 – 5,000 कर्मचारी
खाद्य और पेयलॉजिस्टिक्सविनिर्माण
Brook + Whittle एक विनिर्माण कंपनी है, जो क्राफ्ट पेय, खाद्य पदार्थों, व्यक्तिगत देखभाल और प्रीमियम पेय जैसे क्षेत्रों के ब्रांडों के लिए लेबल और पैकेजिंग पर केंद्रित है। इसके उत्पादों में दबाव-संवेदनशील लेबल, श्रिंक स्लीव, लचीली पैकेजिंग और हीट ट्रांसफर लेबल शामिल हैं। कंपनी चक्रीयता, पुनर्चक्रित सामग्री, नवीकरणीय संसाधनों और कम अपशिष्ट वाले उत्पादन पर आधारित पैकेजिंग समाधान विकसित करती है। साथ ही, यह ऐसी स्वामित्व वाली तकनीकें विकसित करती है जो पुनर्चक्रण में सहायता करती हैं और अपशिष्ट धाराओं में प्रदूषण कम करती हैं। इसकी टीमें पैकेजिंग डिज़ाइन, आपूर्ति-श्रृंखला की तत्परता और उत्पादन विशेषज्ञता को मिलाकर ग्राहकों को अधिक टिकाऊ पैकेजिंग लक्ष्यों को आगे बढ़ाने में मदद करती हैं।
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कंपनी की नौकरियाँ

Hybrid Account Manager - Brook + Whittle

Manage customer accounts for Brook + Whittle, a sustainable labeling and flexible packaging provider. The role combines customer retention, inside sales, order fulfillment, and revenue growth.

USसंयुक्त राज्यCOकोलोराडोहाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीअकाउंट मैनेजरबिक्री
ERP

विवरण

  • Serve as the main contact for an assigned customer portfolio
  • Deliver tailored service while expanding relationships and account revenue
  • Address customer questions and resolve complex service concerns
  • Partner with Sales, Production, Operations, and other teams to fulfill orders accurately and on schedule
  • Communicate proactively about customer requirements and expectations
  • Learn each account’s business, buying patterns, product specifications, projects, deadlines, and service expectations
  • Enter orders into the ERP system or coordinate their entry with the Order Entry team
  • Verify pricing, delivery schedules, order specifications, expected delays, and related fulfillment details
  • Coordinate samples, procure external components, and collect project materials and cost information
  • Verify shipments and supply bills of lading, packing slips, and certificates of analysis
  • Keep customer records, product specifications, and account documentation current
  • Track and expedite shipments with production, warehouse, shipping, and carrier teams
  • Handle customer complaints and coordinate returns and resolutions with the Quality team
  • Attend daily production meetings and support other business activities
  • Analyze statistics and prepare reports for internal stakeholders or customers
  • Support inside sales by uncovering needs, qualifying opportunities, conducting outreach, handling pricing requests, developing quotes and proposals, and coordinating deals through implementation
  • Keep opportunity and customer-activity records accurate
  • Support account planning and sales forecasting
  • Pursue customer retention, revenue, and growth targets
  • Complete additional duties assigned by Customer Service or Sales leadership

आवश्यकताएँ

  • English proficiency in reading, writing, arithmetic, speaking, and comprehension
  • Strong written and verbal communication abilities
  • Comfortable using computers
  • Highly detail-oriented with a quality-focused work style
  • Proficiency with Microsoft Office Suite
  • Consultative account management and inside sales experience, including needs discovery, opportunity qualification, solution positioning, negotiation, and consistent follow-up
  • High school diploma or GED
  • At least five years of experience in customer success, account management, inside sales, or the printing industry
  • Record of managing customer relationships, resolving service issues, and generating or developing revenue opportunities within existing accounts
  • Bachelor’s degree preferred
  • Dedicated, quiet workspace available for a regular eight-hour schedule from 8:00 a.m. to 5:00 p.m. Eastern Time
  • Ability to distinguish colors, grasp, reach, and remain seated for extended periods

लाभ

  • 10 paid holidays
  • Telemedicine access
  • Life insurance
  • Long-term disability insurance
  • Employee assistance program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 104 hours of paid time off, prorated during the first year
  • 401(k) eligibility beginning the first day of the month after 90 days, with automatic enrollment at 3%
  • Short-term disability insurance
  • Voluntary life insurance
  • Healthcare and/or dependent-care flexible spending account
  • Critical illness insurance
  • Hospital indemnity insurance
  • Accident insurance
  • Employee recognition program
  • Advancement opportunities
  • Performance-based compensation structure

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