Solventum
Solventum
Solventum ऐसी स्वास्थ्य सेवा प्रौद्योगिकियाँ और सेवाएँ विकसित करता है, जिन्हें अधिक सुरक्षित और कुशल चिकित्सा तथा मौखिक देखभाल में सहायता देने के लिए बनाया गया है। इसके उत्पादों और सेवाओं में उन्नत घाव देखभाल, शल्य चिकित्सा और नसबंदी समाधान, मौखिक देखभाल उत्पाद, स्वास्थ्य सूचना एवं प्रौद्योगिकी सेवाएँ तथा जैव-औषधीय अनुप्रयोगों के लिए शुद्धिकरण और निस्यंदन प्रणालियाँ शामिल हैं। कंपनी शिक्षा और प्रशिक्षण संसाधनों के माध्यम से स्वास्थ्य सेवा पेशेवरों का भी सहयोग करती है और उत्पाद विकास को रोगी सुरक्षा, नैदानिक परिणामों तथा परिचालन दक्षता पर केंद्रित दृष्टिकोण के साथ जोड़ती है।

Field Service Representative II – Shrewsbury, MA (Onsite)

Provide delivery, maintenance, and onsite support for Solventum medical equipment serving healthcare customers in Shrewsbury. Manage customer service, shipments, inventory, documentation, and service-center operations.

विवरण

  • Deliver, retrieve, maintain, and transport medical device equipment for healthcare customers
  • Develop and sustain relationships with healthcare customers, patients, and hospital staff
  • Prepare medical equipment for patient use through cleaning, disinfection, quality-control testing, validation, and routine maintenance
  • Manage orders and keep electronic documentation and records accurate
  • Assess service and product inquiries, respond promptly, follow up, and identify unmet customer needs
  • Investigate missing or misplaced equipment at customer sites and service locations
  • Operate a company vehicle safely for equipment delivery, retrieval, and onsite customer service
  • Plan and prioritize work to meet customer service deadlines
  • Pick, pack, ship, receive, load, and unload medical equipment and supplies
  • Comply with work, safety, company, and departmental policies while maintaining a clean, organized, and safe workplace
  • Support process training for employees and customers
  • Act as the designated facility contact when the Field Service Lead is unavailable
  • Manage an assigned service-center process, such as inventory control, tracking, reconciliation, or order management
  • Handle next-level escalations and assume ownership of at least one key service-center responsibility

आवश्यकताएँ

  • High school diploma, GED, or higher
  • At least three years of experience in a customer-facing or service-related role
  • A current, valid driver’s license
  • Availability for non-traditional schedules, including extended hours, evenings, weekends, and on-call assignments
  • Ability to satisfy physical requirements through fitness testing specified in the Job Safety Analysis (JSA)
  • Experience using Microsoft Office and iOS applications
  • Strong verbal and written communication skills
  • Effective time-management and prioritization skills
  • Legal authorization to work in the country of employment without sponsorship for an employment visa

लाभ

  • Medical, dental, and vision coverage
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • Disability benefits
  • Life insurance
  • Voluntary benefits
  • Paid absences
  • Retirement benefits
  • Company-provided vehicle
  • Up to 15% domestic travel, including possible business meetings and functions requiring commercial air travel

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