American Consumer Credit Counseling एक गैर-लाभकारी संगठन है, जो व्यक्तियों और परिवारों को असुरक्षित ऋण से निपटने, अपना क्रेडिट मजबूत करने और अधिक वित्तीय स्थिरता बनाने में सहायता करता है। इसकी सेवाओं में व्यक्तिगत क्रेडिट परामर्श, ऋण प्रबंधन योजनाएँ, ऋण समेकन और ऋण निपटान संबंधी मार्गदर्शन, दिवालियापन परामर्श, आवास परामर्श तथा कार्यशालाओं और वेबिनार के माध्यम से वित्तीय शिक्षा शामिल हैं। संगठन ऑनलाइन पोर्टल और मोबाइल ऐप जैसे डिजिटल साधनों के माध्यम से भी ग्राहकों की सहायता करता है और व्यावहारिक बजट-निर्धारण मार्गदर्शन को सामुदायिक संपर्क तथा दिवालियापन के विकल्पों पर शिक्षा के साथ जोड़ता है।
Director of Strategic Enterprise Delivery
Connect ACCC’s strategic priorities to measurable execution across the organization. Build initiative portfolios, prioritization frameworks, and executive reporting.
विवरण
- Turn organizational priorities into clear initiatives with owners, milestones, expected outcomes, and success measures.
- Keep a unified view of ACCC’s most important strategic and cross-functional initiatives.
- Align annual priorities, quarterly Rocks, major investments, and departmental initiatives with organizational goals.
- Surface dependencies, competing priorities, capacity limits, and decisions that need executive attention.
- Help leaders adjust priorities in response to business needs, results, and organizational capacity.
- Create and manage a consistent intake process for major initiatives and cross-functional requests.
- Work with Product, IT, Operations, Compliance, Finance, HR, and other teams to assess and route initiatives.
- Create enterprise portfolio reports covering active work, ownership, status, outcomes, and risks.
- Set a reporting schedule for major strategic initiatives.
- Assist the COO and Executive Leadership Team with operating reviews, quarterly planning, and strategic discussions.
- Monitor progress toward intended business outcomes.
- Assess whether major investments, vendors, and strategic initiatives deliver expected value.
- Review completed initiatives and document lessons learned.
- Support annual and quarterly planning, connecting departmental plans to enterprise priorities.
- Improve decision-making, prioritization, communication, and execution across the organization.
- Help plan change management and stakeholder engagement for major initiatives.
- Create practical processes and tools that improve execution without adding unnecessary bureaucracy.
- Build ACCC’s enterprise portfolio of strategic initiatives and its intake process.
- Help develop an enterprise prioritization framework.
- Create an executive reporting schedule and Now, Next, and Later priority views.
- Set standards for sponsorship, ownership, milestones, and success measures.
- Improve cross-functional delivery across business teams, Product, and IT.
- Increase visibility into vendor implementations and strategic investments.
आवश्यकताएँ
- Substantial experience in strategy, operations, organizational planning, transformation, marketing, program leadership, or another cross-functional business area.
- A track record of leading complex initiatives involving multiple departments and stakeholders.
- Sound business judgment and skill translating strategic goals into practical execution.
- Excellent communication, facilitation, and stakeholder-management abilities.
- Ability to turn complex, ambiguous work into clear priorities, ownership, and actions.
- Strong analytical ability and confidence using data and business outcomes to assess performance.
- Ability to influence across an organization without relying only on formal authority.
- Experience supporting executives and facilitating senior-level decisions.
- Experience in organizational change or business transformation is preferred.
- A strategic outlook paired with a practical, execution-focused approach.
- Collaborative working style and ability to work across organizational boundaries.
- Comfort working through ambiguity and structuring complex issues.
- Ability to build alignment among leaders with different priorities.
- Focus on business outcomes rather than activity alone.
- Willingness to challenge assumptions and raise issues when needed.
- Ability to balance urgency with thoughtful planning and change management.
- Trusted to offer an objective, organization-wide perspective.
- Highly organized and disciplined, with the ability to track multiple strategic priorities.
- On-site presence at the Newton, Massachusetts headquarters is required four days per week, with remote work available one day per week.
लाभ
- Medical, dental, and vision insurance.
- Medical and dependent care Flexible Spending Accounts (FSAs).
- Short- and long-term disability coverage and life insurance.
- 401(k) retirement plan with company matching.
- Paid time off and holidays.
- Flexible remote work.
- Professional development and training opportunities.
- Supportive team and mission-driven culture.