Capgemini
Capgemini
Capgemini एक परामर्श और प्रौद्योगिकी सेवा कंपनी है, जो संगठनों को अपने संचालन में बदलाव लाने और उनका प्रबंधन करने में सहायता करती है। इसका काम एयरोस्पेस, ऑटोमोटिव, बैंकिंग, स्वास्थ्य सेवा और लॉजिस्टिक्स सहित कई उद्योगों तक फैला है। कंपनी की सेवाओं में क्लाउड, साइबर सुरक्षा, डेटा और कृत्रिम बुद्धिमत्ता तथा एंटरप्राइज़ प्रबंधन शामिल हैं। Capgemini डिजिटल परिवर्तन के अपने दृष्टिकोण के तहत नवाचार और स्थिरता पर भी ध्यान देती है। कंपनी विभिन्न पेशों और अनुभव स्तरों के लिए भर्ती करती है और एक नवोन्मेषी तथा विविध कार्यबल तैयार करने पर जोर देती है।

Data Scientist, Conversational AI — Capgemini (Onsite)

Design and deliver Google Cloud conversational AI solutions for enterprise customers. Build customer experience systems with Gemini, Dialogflow CX, Vertex AI, and related cloud technologies.

विवरण

  • Create, develop, and launch conversational AI solutions with Dialogflow CX, Gemini-powered Conversational Agents, CCAI, and Customer Engagement Suite (CES)
  • Design AI-driven virtual agents, voice bots, digital assistants, agent-assist tools, and self-service customer experience platforms
  • Build scalable Python backend services and integrations across Google Cloud
  • Develop and improve Generative AI, Retrieval-Augmented Generation (RAG), Vector Search, Agentic AI, and Knowledge Grounding capabilities
  • Connect AI solutions with CRM, contact center, ERP, knowledge management, and custom APIs
  • Create and deploy cloud-native applications with Vertex AI, Cloud Run, Cloud Functions, Pub/Sub, BigQuery, GKE, and API Gateway
  • Facilitate customer workshops, technical discovery, architecture reviews, and implementation planning
  • Diagnose and improve conversational design, NLU performance, prompt engineering, conversation flows, and production deployments
  • Partner with customer engineering teams to establish best practices, increase adoption, and deliver measurable business results

आवश्यकताएँ

  • Bachelor’s degree in computer science, engineering, information systems, or a related discipline
  • At least five years of software engineering experience with advanced Python skills
  • Practical experience delivering Google Contact Center AI (CCAI), Dialogflow CX, Customer Engagement Suite (CES), and Vertex AI implementations
  • Background designing and delivering enterprise conversational AI and Generative AI solutions
  • Strong knowledge of REST APIs, microservices, cloud-native architecture, and system integration
  • Experience working with enterprise customers and leading technical engagements
  • Experience with Gemini, Vertex AI Agent Builder, RAG architectures, vector databases, and multi-agent systems is preferred
  • Experience modernizing enterprise contact centers and customer service operations is preferred
  • Google Cloud professional certifications are preferred
  • Five to ten-plus years in software engineering, AI engineering, conversational AI, contact center technology, or cloud solution delivery, with a record of delivering customer-facing AI solutions on Google Cloud

लाभ

  • 12–25 vacation days, depending on grade
  • Company-paid holidays
  • Personal days
  • Sick leave
  • Medical, dental, and vision coverage, or coordination with provincial healthcare in Canada
  • Retirement savings programs, such as a U.S. 401(k) or Canadian RRSP
  • Life and disability insurance
  • Employee assistance programs
  • Additional benefits determined by local policy and eligibility
  • Variable incentives, bonuses, or commissions may apply depending on the role and applicable law

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