PIB Group
PIB Group
1,001 – 5,000 कर्मचारी
निर्माणपरामर्शवित्त
PIB Group एक विशेषज्ञ होल्डिंग कंपनी है, जो कंसल्टिंग, निर्माण और वित्त के क्षेत्रों में ग्राहकों पर केंद्रित सलाह और समाधान प्रदान करती है। 2015 से इस समूह ने 100 से अधिक अधिग्रहणों के माध्यम से विस्तार किया है और अब ग्यारह बाजारों में 4,000 से अधिक कर्मचारियों की टीम के साथ काम करता है। इसके व्यवसाय मिलकर अनुकूलित सेवाएँ प्रदान करते हैं, ग्राहकों के साथ दीर्घकालिक संबंध बनाते हैं और पूरे समूह की निरंतर वृद्धि में योगदान देते हैं।

Customer Service Representative - Chester On-site | PIB Group

Join PIB Group as a Customer Service Representative supporting tenant referencing enquiries for a leading UK tenant referencing and specialist lettings insurance provider. Assist tenants, landlords and letting agents by phone and email.

विवरण

  • Build approachable, professional relationships with customers moving into a new home
  • Manage incoming calls and email enquiries
  • Resolve questions and guide customers through tenant referencing
  • Give customers accurate, easy-to-understand information
  • Work with colleagues across the business to support a smooth experience for tenants, landlords and letting agents
  • Own customer interactions and deliver a high-quality service

आवश्यकताएँ

  • Customer service experience in a contact centre, retail, hospitality or comparable setting
  • Strong attention to detail
  • Confidence using established processes and systems
  • Clear, professional communication skills by phone and in writing
  • Positive, proactive approach to work
  • Ability to perform effectively in a fast-paced environment
  • Reliable and motivated work ethic
  • Enjoyment of solving customer problems

लाभ

  • Supportive, collaborative team environment focused on employee development
  • Opportunities to learn, build skills and progress in the role
  • Encouragement to suggest improvements to services, processes and customer experience
  • Friendly and inclusive workplace culture

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