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GE HealthCare सटीक देखभाल के लिए चिकित्सा प्रौद्योगिकियाँ और एकीकृत समाधान विकसित करती है। एक स्वतंत्र स्वास्थ्य-प्रौद्योगिकी कंपनी के रूप में, यह चिकित्सा इमेजिंग, अल्ट्रासाउंड और स्वास्थ्य-सेवा आईटी के क्षेत्रों में काम करती है, ताकि चिकित्सकों को सहायता मिल सके, अस्पतालों की कार्यक्षमता बेहतर हो और अधिक सटीक उपचार संभव हो सकें। अनुसंधान और विकास पर इसका व्यापक ध्यान निदान तथा उपचार संबंधी प्रौद्योगिकियों में निरंतर प्रगति को समर्थन देता है, जिससे GE HealthCare स्वास्थ्य-सेवा, चिकित्सा प्रौद्योगिकी और संबंधित औषधि क्षेत्रों में काम करने वाले पेशेवरों के लिए एक प्रासंगिक गंतव्य बनती है।
Contract Operations Support Specialist at GE HealthCare (Remote, U.S.)
Support GE HealthCare’s U.S. customer agreements, account setup, contract administration, and data quality processes. Contribute to system enhancements, user acceptance testing, and cross-functional operational improvement initiatives.
संयुक्त राज्य$78,400 – $1,17,600 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सहायताविवरण
- Implement and maintain customer and Group Purchasing Organization (GPO) agreements
- Review contract setup, pricing, and customer eligibility for quality and accuracy
- Track and resolve contract implementation issues
- Process New Account Request (NAR) workflows
- Maintain accurate customer master data across relevant business systems
- Coordinate account setup, ongoing maintenance, and data governance activities
- Investigate and resolve customer and account discrepancies
- Apply quality controls for data accuracy, contract compliance, and operational consistency
- Identify process gaps and recommend efficiency, standardization, and customer experience improvements
- Support audits, document reviews, and process governance activities
- Contribute to cross-functional initiatives, process improvements, and system enhancement projects
- Assist with requirements gathering, testing, UAT, training, implementation, and post-launch support
- Participate in Lean, Kaizen, and operational excellence initiatives
- Collaborate with Commercial Sales, Commercial Operations, Customer Service, Contracting, GPO Administration, and Business Process Excellence teams
- Provide operational support, issue resolution, and contract administration expertise
- Work across teams to execute customer agreements and advance strategic business objectives
आवश्यकताएँ
- Communicate effectively with multiple stakeholders to resolve issues and support customers
- Support system enhancements, User Acceptance Testing (UAT), process improvements, and operational excellence initiatives focused on efficiency and standardization
- Demonstrate strong organizational, analytical, and problem-solving abilities, careful attention to detail, and the capacity to manage competing priorities
- Use SAP, DocuSign, Microsoft Office, and other enterprise applications proficiently
- Support planning, testing, training, implementation, and continuing process optimization
- Manage operational processes such as vendor onboarding, account maintenance, and mailbox administration
- Bachelor’s degree preferred, or an Associate’s degree with equivalent work experience
- Bring experience in contract administration, commercial operations, customer support, or a related business function
- Understand contract implementation, customer account setup, process improvement, audits, and competing-priority management
- Implement customer agreements and pricing programs accurately and in compliance with requirements
- Understand quality control reviews, document management, approval workflows, and electronic records administration
- Experience with GPOs, healthcare contracting, wholesaler operations, or commercial operations processes preferred
- Project management experience preferred
- Be legally authorized to work in the United States
- Complete a drug screen when applicable
- Not require employment visa sponsorship now or in the future
लाभ
- Medical, dental, and vision insurance
- Paid time off
- 401(k) plan with opportunities for employee and company contributions
- Life, disability, and accident insurance
- Tuition reimbursement
- Professional development opportunities
- Competitive compensation
- Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives (LTI)
- Positive work environment
- Relocation assistance is not provided
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