Datavant
Datavant
Datavant ऐसे स्वास्थ्य डेटा कनेक्टिविटी और इंटरऑपरेबिलिटी समाधान विकसित करता है, जो संगठनों को स्वास्थ्य संबंधी जानकारी का सुरक्षित आदान-प्रदान, रूपांतरण और उपयोग करने में सहायता देते हैं। इसका प्लेटफ़ॉर्म और नेटवर्क अस्पतालों, क्लीनिकों, स्वास्थ्य प्रणालियों, स्वास्थ्य बीमा योजनाओं, जीवन विज्ञान कंपनियों, सरकारी संगठनों और अन्य डेटा साझेदारों को जोड़ता है तथा सुलभ रिकॉर्ड, गोपनीयता अनुपालन और विश्वसनीय विश्लेषण पर निर्भर कार्यप्रवाहों को समर्थन देता है। 2017 में स्थापित Datavant स्वास्थ्य प्रौद्योगिकी, स्वास्थ्य बीमा और परामर्श के संगम पर काम करता है और मानव स्वास्थ्य को बेहतर बनाने के लिए स्वास्थ्य सेवा तंत्र में डेटा के प्रवाह को सुधारने पर केंद्रित है।

Client Success Manager at Datavant - Remote, United States

Manage customer projects and relationships for Datavant’s healthcare data collaboration platform. Coordinate cross-functional teams, report results, and resolve issues across custom risk adjustment engagements.

विवरण

  • Lead customer relationships and ensure effective delivery, service, and support
  • Coordinate, track, and report on customer projects
  • Facilitate project resources across data integration, coding management, engineering, sales, and executive teams
  • Maintain communication through reports, meetings, and status updates
  • Manage customer operations project processes, tools, and reference materials
  • Monitor project status and success throughout the project lifecycle
  • Identify and resolve customer issues while coordinating escalations with sales and internal stakeholders
  • Prepare customer reports and presentations and coordinate results delivery with Sales
  • Define and implement process improvements
  • Partner with engineering to identify, prevent, and resolve software issues affecting customer projects

आवश्यकताएँ

  • At least 3 years of project management experience
  • Familiarity with healthcare data systems, formats, and processes, with the ability to communicate at a technical level
  • Bachelor’s degree in business, technology, or a related field
  • Knowledge of healthcare, payment models, risk adjustment, medical coding, physician workflows, and/or electronic health record systems
  • Advanced Excel proficiency, including VLOOKUP and pivot tables
  • Some knowledge of SQL queries is helpful
  • Strong written and verbal communication skills
  • Willingness to travel 15% of the time
  • This role is not eligible for employment sponsorship

लाभ

  • Total rewards strategy
  • Post-offer health screenings and required vaccinations, as applicable
  • Reasonable accommodations for individuals with physical and mental disabilities
  • Equal employment opportunity protections

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