Datavant
Datavant
Datavant ұйымдарға денсаулық сақтау ақпаратын қауіпсіз алмасуға, түрлендіруге және пайдалануға көмектесетін денсаулық сақтау деректерін байланыстыру және өзара үйлесімділік шешімдерін әзірлейді. Оның платформасы мен желісі ауруханаларды, клиникаларды, денсаулық сақтау жүйелерін, медициналық сақтандыру жоспарларын, өмір туралы ғылымдар компанияларын, мемлекеттік ұйымдарды және басқа да дерек серіктестерін байланыстырып, қолжетімді жазбаларға, құпиялылық талаптарын сақтауға және сенімді аналитикаға тәуелді жұмыс үдерістерін қолдайды. 2017 жылы құрылған Datavant денсаулық сақтау технологиясы, медициналық сақтандыру және консалтинг тоғысында жұмыс істейді және адам денсаулығын жақсарту үшін денсаулық сақтау экожүйесіндегі деректер қозғалысын жетілдіруге бағытталған.

Client Success Manager at Datavant - Remote, United States

Manage customer projects and relationships for Datavant’s healthcare data collaboration platform. Coordinate cross-functional teams, report results, and resolve issues across custom risk adjustment engagements.

Сипаттама

  • Lead customer relationships and ensure effective delivery, service, and support
  • Coordinate, track, and report on customer projects
  • Facilitate project resources across data integration, coding management, engineering, sales, and executive teams
  • Maintain communication through reports, meetings, and status updates
  • Manage customer operations project processes, tools, and reference materials
  • Monitor project status and success throughout the project lifecycle
  • Identify and resolve customer issues while coordinating escalations with sales and internal stakeholders
  • Prepare customer reports and presentations and coordinate results delivery with Sales
  • Define and implement process improvements
  • Partner with engineering to identify, prevent, and resolve software issues affecting customer projects

Талаптар

  • At least 3 years of project management experience
  • Familiarity with healthcare data systems, formats, and processes, with the ability to communicate at a technical level
  • Bachelor’s degree in business, technology, or a related field
  • Knowledge of healthcare, payment models, risk adjustment, medical coding, physician workflows, and/or electronic health record systems
  • Advanced Excel proficiency, including VLOOKUP and pivot tables
  • Some knowledge of SQL queries is helpful
  • Strong written and verbal communication skills
  • Willingness to travel 15% of the time
  • This role is not eligible for employment sponsorship

Артықшылықтар

  • Total rewards strategy
  • Post-offer health screenings and required vaccinations, as applicable
  • Reasonable accommodations for individuals with physical and mental disabilities
  • Equal employment opportunity protections

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