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Client Relationship Manager - Remote | Voya Financial
Manage sponsored financial plans and complex client relationships for Voya Financial in a remote role. Oversee plan operations, service quality, profitability, and client engagement.
संयुक्त राज्य
कनेक्टिकट
मैसाचुसेट्स$89,000 – $1,18,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीअकाउंट मैनेजरबिक्रीविवरण
- Oversee assigned sponsored plans
- Develop and maintain trusted client relationships
- Contribute to plan profitability
- Coordinate daily operations and ensure periodic processing is completed on schedule
- Use operational best practices to keep plans efficient and aligned with client requirements
- Strengthen service delivery through risk management, efficiency improvements, and quality oversight
- Coordinate between internal teams and external partners involved in plan operations
- Join sponsor calls and client meetings
- Assist with sales pursuits, including onsite presentations
- Travel when required for client meetings
आवश्यकताएँ
- High school diploma or GED is required
- At least five years of experience in financial services
- Demonstrated customer service expertise
- Background managing highly sensitive and at-risk client relationships
- Bachelor’s degree in business administration or an equivalent qualification is preferred
लाभ
- Medical, dental, vision, and life insurance coverage
- 401(k) savings plan with company matching contributions of up to 6%
- Employer-funded Voya Retirement Plan with a 4% cash balance contribution
- Tuition reimbursement of up to $5,250 annually
- Paid time off, including 20 days, nine company holidays, and one flexible Diversity Celebration Day
- Up to 40 hours of paid volunteer time per calendar year
- Role-based incentive opportunities, including annual cash, sales, and/or long-term incentives tied to performance objectives
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