Staffing For Doctors
Staffing For Doctors
Staffing For Doctors — AQShda joylashgan tibbiy kadrlar kompaniyasi bo‘lib, tibbiyot amaliyotlarini HIPAA bo‘yicha tayyorgarlikdan o‘tgan, mutaxassislikka mos virtual tibbiy yordamchilar va klinik ko‘mak mutaxassislari bilan bog‘laydi. Uning masofadan ishlovchi jamoalari turli tibbiy yo‘nalishlarda qabul jadvalini tuzish, elektron tibbiy kartalarni hujjatlashtirish, kartalar bilan ishlash, oldindan ruxsat olish, bemorlar bilan muloqot qilish hamda boshqa ma’muriy va klinik ish jarayonlarini qo‘llab-quvvatlaydi. Kompaniya muvofiqlik, ma’lumotlarni xavfsiz qayta ishlash va tizimli moslashtirish jarayonlariga e’tibor qaratib, kadrlar bilan ta’minlash, portal va mijozlarni qo‘llab-quvvatlash jarayonlari orqali tibbiyot amaliyotlariga xizmat ko‘rsatadi.

Remote Patient Care Coordinator and Virtual Assistant, Mental Health

Support an outpatient family mental health practice by coordinating patient communications and care administration. The role includes prior authorizations, Quest lab coordination, Charm EHR, and Headway billing workflows.

Tavsif

  • Act as the main contact for patients and families seeking outpatient mental health care
  • Handle about 10 calls each day, covering scheduling, patient inquiries, and general intake questions
  • Review, triage, and clear the practice’s central email inbox each day
  • Submit, track, and complete one to two insurance prior authorizations daily
  • Coordinate lab orders, requisitions, and diagnostic results with Quest Diagnostics
  • Manage administrative communication among providers, pharmacies, external labs, and patients
  • Maintain patient charts, scheduling calendars, intake paperwork, and clinical administrative records in Charm EHR
  • Work with the Headway billing team on patient billing details, insurance profile updates, and claims administration
  • Keep records accurate and follow up proactively on operational checklists
  • Support the lead provider and per diem clinician serving a panel of more than 300 patients

Talablar

  • Practical experience using Charm EHR or a similar behavioral health or outpatient EMR system
  • Familiarity with Headway billing processes
  • Experience submitting and tracking insurance prior authorizations for outpatient medications or clinical care
  • Experience ordering and tracking diagnostic labs through Quest Diagnostics or a comparable lab network
  • Excellent spoken and written English communication
  • An empathetic, patient manner appropriate for mental health care
  • Strong organizational skills and the ability to manage ongoing administrative work independently
  • Female virtual staff preferred

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