Staffing For Doctors
Staffing For Doctors
Staffing For Doctors — АҚШ-та орналасқан, медициналық ұйымдарды HIPAA талаптары бойынша оқытылған, мамандану бағытына сай виртуалды медициналық ассистенттермен және клиникалық қолдау мамандарымен байланыстыратын денсаулық сақтау саласындағы кадрлық компания. Оның қашықтан жұмыс істейтін командалары әртүрлі медициналық мамандықтар бойынша қабылдауды жоспарлау, электрондық медициналық карталарды құжаттау, медициналық карталармен жұмыс істеу, алдын ала рұқсат алу, пациенттермен байланыс және басқа да әкімшілік әрі клиникалық жұмыс процестерін қолдайды. Компания талаптарға сәйкестікке, деректерді қауіпсіз өңдеуге және құрылымдалған бейімдеу процесіне назар аударып, кадрлық қызмет көрсету, портал және клиенттерді қолдау процестері арқылы медициналық ұйымдарға қызмет көрсетеді.

Remote Patient Care Coordinator and Virtual Assistant, Mental Health

Support an outpatient family mental health practice by coordinating patient communications and care administration. The role includes prior authorizations, Quest lab coordination, Charm EHR, and Headway billing workflows.

Сипаттама

  • Act as the main contact for patients and families seeking outpatient mental health care
  • Handle about 10 calls each day, covering scheduling, patient inquiries, and general intake questions
  • Review, triage, and clear the practice’s central email inbox each day
  • Submit, track, and complete one to two insurance prior authorizations daily
  • Coordinate lab orders, requisitions, and diagnostic results with Quest Diagnostics
  • Manage administrative communication among providers, pharmacies, external labs, and patients
  • Maintain patient charts, scheduling calendars, intake paperwork, and clinical administrative records in Charm EHR
  • Work with the Headway billing team on patient billing details, insurance profile updates, and claims administration
  • Keep records accurate and follow up proactively on operational checklists
  • Support the lead provider and per diem clinician serving a panel of more than 300 patients

Талаптар

  • Practical experience using Charm EHR or a similar behavioral health or outpatient EMR system
  • Familiarity with Headway billing processes
  • Experience submitting and tracking insurance prior authorizations for outpatient medications or clinical care
  • Experience ordering and tracking diagnostic labs through Quest Diagnostics or a comparable lab network
  • Excellent spoken and written English communication
  • An empathetic, patient manner appropriate for mental health care
  • Strong organizational skills and the ability to manage ongoing administrative work independently
  • Female virtual staff preferred

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