Staffing For Doctors
Staffing For Doctors
Staffing For Doctors ir Amerikas Savienotajās Valstīs bāzēts veselības aprūpes personāla atlases uzņēmums, kas savieno medicīnas prakses ar HIPAA apmācītiem, specializācijai atbilstoši piemeklētiem virtuālajiem medicīnas asistentiem un klīniskā atbalsta speciālistiem. Tā attālinātās komandas atbalsta prakses dažādās specializācijās, palīdzot ar pierakstu plānošanu, elektronisko veselības ierakstu dokumentēšanu, pacientu karšu aizpildīšanu, iepriekšēju atļauju saņemšanu, saziņu ar pacientiem un citiem administratīvajiem un klīniskajiem darba procesiem. Uzņēmums koncentrējas uz atbilstību prasībām, drošu datu apstrādi un strukturētu ievadīšanu darbā, sniedzot praksēm atbalstu ar personāla atlases, portāla un klientu atbalsta procesu palīdzību.

Remote Patient Care Coordinator and Virtual Assistant, Mental Health

Support an outpatient family mental health practice by coordinating patient communications and care administration. The role includes prior authorizations, Quest lab coordination, Charm EHR, and Headway billing workflows.

Apraksts

  • Act as the main contact for patients and families seeking outpatient mental health care
  • Handle about 10 calls each day, covering scheduling, patient inquiries, and general intake questions
  • Review, triage, and clear the practice’s central email inbox each day
  • Submit, track, and complete one to two insurance prior authorizations daily
  • Coordinate lab orders, requisitions, and diagnostic results with Quest Diagnostics
  • Manage administrative communication among providers, pharmacies, external labs, and patients
  • Maintain patient charts, scheduling calendars, intake paperwork, and clinical administrative records in Charm EHR
  • Work with the Headway billing team on patient billing details, insurance profile updates, and claims administration
  • Keep records accurate and follow up proactively on operational checklists
  • Support the lead provider and per diem clinician serving a panel of more than 300 patients

Prasības

  • Practical experience using Charm EHR or a similar behavioral health or outpatient EMR system
  • Familiarity with Headway billing processes
  • Experience submitting and tracking insurance prior authorizations for outpatient medications or clinical care
  • Experience ordering and tracking diagnostic labs through Quest Diagnostics or a comparable lab network
  • Excellent spoken and written English communication
  • An empathetic, patient manner appropriate for mental health care
  • Strong organizational skills and the ability to manage ongoing administrative work independently
  • Female virtual staff preferred

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