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ANZ Avstraliya va Yangi Zelandiya bo‘ylab mijozlarga xizmat ko‘rsatuvchi yirik bank va moliyaviy xizmatlar guruhidir. Bosh qarorgohi Melburnda joylashgan tashkilot 50 000 dan ortiq xodimi bilan chakana, xususiy, tijorat va institutsional bank xizmatlari, shuningdek, boylikni boshqarish hamda fintech bilan bog‘liq xizmatlarni taqdim etadi. 180 yildan ortiq tarixiga tayangan holda, ANZ yanada muvozanatli va barqaror iqtisodiyotga hissa qo‘shish bilan birga, jismoniy shaxslar, bizneslar va hamjamiyatlarni qo‘llab-quvvatlashga intiladi.
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Kompaniyadagi ish o‘rinlari

Part-Time Banking Consultant in Emerald

Serve Suncorp Bank customers in Emerald through face-to-face and phone support. Help with everyday banking, digital onboarding, account assistance, and digital banking services.

AUAvstraliyaOfisdaYarim stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaKonsultant

Tavsif

  • Deliver attentive service focused on customer satisfaction and resolving enquiries at the first point of contact
  • Provide accurate, timely guidance on everyday banking questions, account openings, and procedures through phone and online channels
  • Guide customers in using digital platforms for their personal banking needs
  • Assist customers throughout digital onboarding activities
  • Build trust by listening carefully, asking effective questions, and improving customer outcomes
  • Help foster a team culture that balances people, customer needs, risk, and performance
  • Follow internal policies, procedures, and applicable legislative requirements

Talablar

  • Demonstrated experience providing a high-quality customer experience
  • Confidence using digital customer service platforms to support customers in real time
  • Ability to guide customers through and troubleshoot common digital banking applications and mobile services
  • Familiarity with digital verification and identity validation systems used during customer onboarding
  • Working knowledge of digital payment technologies, including mobile wallets and online payments
  • Ability to resolve digital banking questions and help customers manage their accounts online
  • Ability to follow internal policies and procedures and external requirements, including Privacy, FSRA, and Underwriting Guidelines

Imtiyozlar

  • Wellbeing-focused support and resources to promote a healthy work-life balance
  • Tools that support remote work and flexible arrangements when available
  • Opportunities for career growth across Suncorp Bank and the ANZ Group
  • Inclusive workplace built on mutual respect
  • Adjustments to the recruitment process or role, plus additional support for candidates with disabilities or access needs

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OfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMenejer

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