Sana Kliniken shifoxonalar, tibbiy yordam markazlari (MVZ) va ixtisoslashtirilgan davolash muassasalarini boshqaradigan Germaniyaning sog‘liqni saqlash guruhidir. Uning xizmatlari statsionar va ambulator yordam, profilaktika hamda xalqaro bemorlarni qo‘llab-quvvatlashni qamrab oladi; guruh jismoniy shaxslar bilan birga boshqa sog‘liqni saqlash muassasalariga ham xizmat ko‘rsatadi. Tashkilot tibbiy sifat, professional hamshiralik xizmati va sog‘liqni saqlashda barqarorlikka e’tibor qaratadi. Bu yo‘nalishdagi tashabbuslardan biri “Operation Umwelt: Nachhaltige OP” loyihasidir. Keng va turli hududlarga tarqalgan tibbiyot xodimlari jamoasi bilan Sana Kliniken klinik yordam, hamshiralik, ma’muriyat va sog‘liqni saqlash operatsiyalari sohalarida turli imkoniyatlarni taklif etadi.
HR Customer Service Specialist at Sana Kliniken – Berlin Hybrid
Support employees with HR questions at Sana Kliniken while helping improve digital HR services. This full-time hybrid role is based in Berlin and covers employee support, HR administration, and case resolution.
Tavsif
- Act as the initial contact for employees and HR partners on payroll, working time, parental leave, contracts, certificates, and related topics
- Handle questions by telephone and through the ticketing system
- Resolve routine cases independently and refer more complex matters to the relevant HR specialists or managers
- Manage each case through to complete resolution
- Process HR-related personnel transactions with accuracy
- Keep case records complete, transparent, and traceable while upholding data and process quality
- Build and broaden your HR knowledge on an ongoing basis
- Help improve and digitalize HR services
Talablar
- Commercial training focused on HR, a relevant degree, or an equivalent qualification
- Practical HR experience, such as in an HR service center, personnel administration, or employee support
- Assess varied requests methodically, pursue practical solutions, and stay organized during periods of high inquiry volume
- Professional, respectful, service-oriented communication skills with fluent written and spoken German
- Solid understanding of fundamental HR processes
- Knowledge of employment, collective bargaining, or social insurance law is advantageous
- Comfort working with digital HR systems
- Experience with SAP, Oracle, ticketing platforms, or knowledge bases is advantageous
- Roles in medical facilities require legally mandated vaccination and immunity documentation, including evidence of sufficient measles protection
Imtiyozlar
- 30 days of paid annual leave
- Flexible working hours designed to support work-life balance
- Option to work remotely with the necessary technical equipment provided
- Contribution toward the Deutschlandticket
- Opportunities for professional and personal growth
- Corporate discounts and employee events