Sedgwick butun dunyo bo‘ylab tashkilotlarga texnologiyaga asoslangan xatarlarni boshqarish, xodimlar imtiyozlari va integratsiyalashgan biznes yechimlarini taqdim etadi. Kompaniya baxtsiz hodisa, sog‘liq, mehnatga layoqatsizlik, ishsizlik kompensatsiyasi va javobgarlik bo‘yicha da’volarni boshqarish bilan birga, konsalting, sud-buxgalteriya ekspertizasi, sud-muhandislik ekspertizasi, mulkni tiklash, brendni himoya qilish va yo‘qotishlarning oldini olish xizmatlarini rivojlantiradi. Sedgwick qurilish, konsalting, sog‘liqni saqlash, qishloq xo‘jaligi va atrof-muhit xizmatlari kabi sohalardagi mijozlarni qo‘llab-quvvatlaydi hamda xilma-xillik, tenglik, inklyuzivlik va ekologik, ijtimoiy hamda korporativ boshqaruv amaliyotlariga e’tibor qaratishini bildiradi.
Director of Operations, Claims Management (Onsite)
Lead claims operations across assigned Sedgwick offices, overseeing staffing, budgets, performance, compliance, and client service. Manage teams of 50–99 colleagues for a global insurance services provider.
Tavsif
- Oversee operations across all assigned locations and offices
- Develop policies and procedures aligned with best practices, claims service standards, state regulations, and client requirements
- Create business plans with goals and objectives for assigned partnerships and locations
- Review management reports on partner and office performance
- Help coordinate sales and client service activities
- Support organizational quality programs
- Travel as required
- Provide leadership, guidance, support, and motivation to maximize performance
- Interview candidates, hire colleagues, and create performance development plans
- Lead colleague performance discussions
- Administer personnel policies while following staffing standards and training recommendations
- Manage staffing, training, budgets, and profit and loss for assigned offices
- Hold direct or indirect responsibility for 50–99 colleagues
Talablar
- A bachelor's degree from an accredited college or university is preferred
- CPCU, ARM, AIM, and/or AIC certifications are preferred
- Obtain required licenses
- At least 10 years of related experience, or an equivalent combination of education and experience, is required
- Seven years of claims management experience
- Four years of supervisory experience
- LOA/FMLA experience is preferred
- Strong technical knowledge of claims
- Excellent oral and written communication skills, including presentations
- Computer proficiency, including Microsoft Office
- Strong leadership, management, and motivational abilities
- Strong analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work effectively in a team environment
- Ability to meet or exceed performance competencies
- Ability to manage multiple priorities and meet deadlines
- Clear conceptual thinking, sound judgment, troubleshooting, problem-solving, analytical ability, and discretion
Imtiyozlar
- Work-life balance
- Supportive and caring workplace culture
- Opportunities for career growth
- Reasonable accommodations when applicable and appropriate
- Equal opportunity employment
- Drug-free workplace