Motorola Solutions
Motorola Solutions
Motorola Solutions jamoat xavfsizligi, qo‘riqlash va muhim kommunikatsiyalar uchun texnologiyalar ishlab chiqadi. Kompaniyaning mahsulot va xizmatlar portfeliga muhim vazifalar uchun mo‘ljallangan P25 va professional DMR radiostansiyalari, keng polosali qurilmalar, sun’iy intellektga asoslangan videoxavfsizlik tizimlari, qo‘mondonlik markazi yechimlari hamda boshqariladigan qo‘llab-quvvatlash xizmatlari kiradi. Kompaniya ishonchli muvofiqlashtirish va tezkor javob berish muhim bo‘lgan jamoat xavfsizligi, huquqni muhofaza qilish, ta’lim, sog‘liqni saqlash va boshqa sohalardagi tashkilotlarga xizmat ko‘rsatadi. Uning yechimlari jamoalarga aloqada qolish, yuz berayotgan vaziyatlarni tushunish va murakkab sharoitlarda asosli qarorlar qabul qilishga yordam berish uchun ishlab chiqilgan.

Complaints Administrative Assistant - United States Remote

Support complaint and claims administration, audits, evidence handling, and reporting for Motorola Solutions’ vehicle recovery operations. This full-time role is remote within the United States.

Tavsif

  • Manage incoming complaints, incidents, and operational issues
  • Process and administer claims
  • Examine contracts and related documentation
  • Complete accurate data-entry tasks
  • Record and retrieve supporting evidence
  • Prepare estimates and quotations
  • Carry out internal audit activities
  • Call debtors to discuss claim-review findings, with outbound calls comprising approximately 40% of the role
  • Complete required remediation activities
  • Produce operational reports
  • Assess and review cases objectively while adhering to established procedures
  • Analyze operational data and maintain current departmental information as production progresses

Talablar

  • High school diploma or equivalent qualification
  • One to two years of experience in repossession, insurance claims, impound operations, or body shop repair
  • Indefinite authorization to work in the United States is required
  • Employer-sponsored work permit support is unavailable for this position
  • Excellent written and verbal communication abilities
  • Confident telephone skills and the ability to provide clear, concise direction
  • Strong organization and multitasking capabilities
  • Experience with Google Email, Docs, and Sheets is preferred
  • Intermediate to advanced proficiency with Microsoft Excel and Word
  • Experience in collateral repossession, insurance claims, body shop repair, or the repossession industry
  • Claims or complaints experience is an advantage
  • No travel is required
  • Relocation assistance is not provided

Imtiyozlar

  • Eligibility for incentive bonus plans
  • Medical, dental, and vision coverage
  • 401(k) plan with company matching
  • Ten paid holidays
  • Generous paid time off packages
  • Employee stock purchase plan
  • Paid parental and family leave
  • Employee referral payment plan

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