Kafene
Kafene
Kafene — kredit tarixi cheklangan yoki umuman mavjud bo‘lmagan shaxslarni ham qamrab olgan holda, savdogarlar va iste’molchilarga ijaradan mulkka o‘tish hamda savdo nuqtasida moliyalashtirish xizmatlarini taqdim etuvchi fintech kompaniya. Uning platformasi tezkor qarorlarni qo‘llab-quvvatlash uchun ma’lumotlarga asoslangan anderrayting va shaxsiylashtirilgan narxlashdan foydalanadi; arizalarni taxminan 60 soniyada to‘ldirish mumkin, ijara summasi esa 5 000 AQSh dollarigacha yetadi. Savdo nuqtasi integratsiyalari va sozlanadigan savdogar dasturlari orqali Kafene chakana sotuvchilarga turli kredit profillariga ega mijozlarga xizmat ko‘rsatish, konversiya hamda o‘rtacha buyurtma qiymatini qo‘llab-quvvatlashga yordam beradi.

Collections Operations Supervisor (Remote)

Lead collections recovery teams for Kafene’s AI-powered lease-to-own fintech platform. Improve recovery performance, reduce delinquency, and support compliant customer resolutions.

Tavsif

  • Lead and coach the collections team toward individual and departmental recovery targets
  • Track daily collection activity and performance metrics, providing regular reports to management
  • Create and execute strategies to increase collection rates and reduce delinquency
  • Resolve escalated customer concerns and review or approve payment arrangements, write-offs, and settlements
  • Work with Customer Service, Finance, and Compliance to address account discrepancies
  • Maintain compliance with applicable collection laws, regulations, and internal procedures

Talablar

  • Bachelor’s degree
  • At least two years of experience in collections, customer service, or a related field, including supervisory or team leadership experience
  • Fluency in Spanish and English
  • Working knowledge of collection laws, compliance standards, and industry best practices
  • Proficiency with Excel and collection management systems
  • Strong analytical and organizational abilities
  • Demonstrated leadership, communication, and conflict-resolution skills
  • Ability to work effectively under pressure and meet deadlines
  • Must reside in Panama or Guatemala and be legally authorized to work in the country

Imtiyozlar

  • Flexible paid time off beginning on the first day of employment
  • Annual bonus
  • Remote work based in Panama or Guatemala

O‘xshash ish o‘rinlari

Terumo Medical Corporation

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Terumo Medical Corporation

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Ochish