Kafene
Kafene
Kafene — несиелік тарихы шектеулі немесе мүлдем жоқ адамдарды қоса алғанда, саудагерлер мен тұтынушыларға кейіннен сатып алу және сату нүктесіндегі қаржыландыру қызметтерін ұсынатын финтех компаниясы. Оның платформасы жылдам шешім қабылдауды қолдау үшін деректерге негізделген андеррайтинг пен жекелендірілген баға белгілеуді пайдаланады; өтінімді шамамен 60 секундта толтыруға болады, ал жалдау сомасы 5 000 АҚШ долларына дейін жетеді. Сату нүктесі жүйелерімен интеграция және бапталатын саудагер бағдарламалары арқылы Kafene бөлшек саудагерлерге несие профилі әртүрлі клиенттерге қызмет көрсетуге, сондай-ақ конверсия мен орташа тапсырыс құнын арттыруға көмектеседі.

Collections Operations Supervisor (Remote)

Lead collections recovery teams for Kafene’s AI-powered lease-to-own fintech platform. Improve recovery performance, reduce delinquency, and support compliant customer resolutions.

Сипаттама

  • Lead and coach the collections team toward individual and departmental recovery targets
  • Track daily collection activity and performance metrics, providing regular reports to management
  • Create and execute strategies to increase collection rates and reduce delinquency
  • Resolve escalated customer concerns and review or approve payment arrangements, write-offs, and settlements
  • Work with Customer Service, Finance, and Compliance to address account discrepancies
  • Maintain compliance with applicable collection laws, regulations, and internal procedures

Талаптар

  • Bachelor’s degree
  • At least two years of experience in collections, customer service, or a related field, including supervisory or team leadership experience
  • Fluency in Spanish and English
  • Working knowledge of collection laws, compliance standards, and industry best practices
  • Proficiency with Excel and collection management systems
  • Strong analytical and organizational abilities
  • Demonstrated leadership, communication, and conflict-resolution skills
  • Ability to work effectively under pressure and meet deadlines
  • Must reside in Panama or Guatemala and be legally authorized to work in the country

Артықшылықтар

  • Flexible paid time off beginning on the first day of employment
  • Annual bonus
  • Remote work based in Panama or Guatemala

Ұқсас жұмыс орындары

Knowtion Health
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Ашу
Artemys

IT Talent Acquisition Specialist

Artemys

Recruit IT infrastructure professionals for Artemys, a digital transformation company. Lead sourcing and hiring while contributing to employer branding initiatives.

Ашу
4M Analytics

Senior Computer Vision Algorithm Engineer

4M Analytics

Develop computer vision and machine learning systems for 4M Analytics’ subsurface utility mapping platform. Own algorithms from research through production in partnership with data engineering and product teams.

Ашу
Joom

Enterprise Customer Success Manager, Brazil (Remote)

Joom

Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.

Ашу
Cyera

Regional Sales Director, Identity Security

Cyera

Lead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.

Ашу
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Ашу
Dream

Senior Program Manager, Sovereign AI (Hybrid, Israel)

Dream

Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.

Ашу
Claroty

QA Automation Engineer

Claroty

Develop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.

Ашу