Centerfield is a digital marketing and customer acquisition company that helps major brands attract and engage customers. Its marketing and sales services combine digital media with proprietary audience solutions designed to connect brands with more than 200 million in-market shoppers. Centerfield also uses its digital brands to support brand consideration and customer loyalty, helping clients work toward stronger sales and productivity. The company says it partners with a quarter of Fortune 100 brands.
Senior Manager, Medicare Compliance
Lead CMS and state regulatory implementation for Centerfield’s insurance marketing channels. Advance compliance technology, analytics, automation, and AI across sales operations.
Združene države Amerike75.000 $ – 95.000 $ / leto
Na daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaSkladnostOpis
- Lead compliance programs, regulatory implementation, and technology enablement for Medicare Advantage, Part D, and Medigap distribution.
- Apply technology, analytics, workflow automation, and AI to improve compliance oversight and operational efficiency.
- Support the rollout, administration, optimization, and ongoing improvement of compliance platforms, regulatory libraries, quality assurance solutions, and workflow tools.
- Convert regulatory requirements into business and technical specifications, system designs, sales scripts, and automated rules for CRMs and dialing systems.
- Oversee compliance investigations, corrective action plans, internal communications, and regulatory reporting across captive and independent sales channels.
- Build, maintain, and assess compliance dashboards, key performance indicators, and metrics.
- Investigate compliance deviations, alleged agent misrepresentation, and customer grievances to identify root causes.
- Coordinate and track federal and state regulatory changes across sales, marketing, and operations.
- Prepare implementation documents, training resources, communication plans, and user adoption strategies.
- Act as the main compliance contact for Business Operations, Sales Leadership, Quality Assurance, and Engineering and Technology teams.
- Lead workgroups, governance meetings, and stakeholder sessions while tracking project milestones, risks, dependencies, and outcomes.
- Review operational and sales workflows to standardize and improve compliance checkpoints.
Zahteve
- Bachelor’s degree in healthcare administration, business administration, information systems, compliance, health informatics, project management, or a related field, or an equivalent combination of education and experience.
- At least five years of progressive experience in healthcare compliance, Medicare Advantage (Part C and D), regulatory operations, business systems, or technology implementation.
- Strong understanding of CMS Medicare Marketing Guidelines, TPMO regulations, telesales compliance, and health plan partner standards.
- Experience gathering business and technical requirements, supporting software or system deployments, and developing data dashboards and analytics.
Ugodnosti
- Competitive salary and quarterly bonus opportunity.
- Unlimited paid time off.
- Medical, dental, and vision plans.
- Parental leave.
- Company-matched 401(k), fully vested from day one.
- Award-winning workplace culture and strong team spirit.
- Paid charity and volunteer days.
- Career development, with promotion from within.