Amplify razvija izobraževalne tehnologije in učne načrte za izobraževanje od vrtca do 12. razreda, namenjene podpori poučevanju pismenosti, matematike in naravoslovja. Njen portfelj vključuje temeljne programe, kot so Amplify CKLA, Amplify ELA in Amplify Science; orodja za ocenjevanje in dodatno podporo, vključno z mCLASS, Boost Reading in Boost Math; ter digitalne matematične vire prek Amplify Desmos Math. Podjetje ponuja tudi inštrukcije in vire za strokovno izpopolnjevanje ter v digitalna orodja, ki jih uporabljajo šole, učitelji in učenci, prinaša na raziskavah temelječe poučevanje, vključno s pristopom Science of Reading.
Remote Order Management Coordinator (United States)
Coordinate new and renewal orders for Amplify’s K–12 learning products in a remote U.S. role. Maintain Salesforce records, reconcile transactions, and work with Sales, Finance, and customers to resolve order issues.
Združene države Amerike55.000 $ – 58.000 $ / leto
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaSplošnoOpis
- Review and process new and renewal customer orders.
- Keep Salesforce order records accurate and aligned with Finance data.
- Match orders against quotes, credits, contracts, checks, authorization forms, and card payments.
- Address discrepancies to maintain order accuracy.
- Work with Sales to resolve purchase order mismatches.
- Share daily updates on closed, new, and renewed sales revenue.
- Review reports and work queues each day to spot issues needing escalation.
- Coordinate with other teams to resolve order problems.
- Send customers requested documents, such as sole source letters and vendor registrations.
- Stay informed about Amplify’s products, services, and pricing.
- Share practices with fellow coordinators and help improve processes.
- Support projects with teams across Sales.
- Work with customers to correct order inaccuracies when needed.
- Build working relationships with Sales, Operations, Finance, and Partner Success.
- Respond promptly to customer requests.
Zahteve
- Bachelor’s degree or equivalent experience
- Experience with data entry
- Customer service experience
- Proficiency with Microsoft Office and Google Workspace, especially Excel or Sheets
- Comfort meeting daily and weekly performance targets
- Strong motivation and attention to detail
- A proactive approach to problem solving
- Experience in a fast-paced, high-growth corporate setting
- Salesforce experience
- Strong communication and presentation skills for internal and customer meetings
- Finance or business experience is a plus
- Ability to travel to Amplify’s New York headquarters for in-person onboarding or occasional work visits as needed
- U.S. work authorization
- Background check required for candidates selected for employment
Ugodnosti
- Bonus
- 401(k) plan
- Health insurance
- Mental health resources
- Basic life insurance
- Paid time off
- Parental leave
- Access to development programs
- Remote work arrangement