Amplify कक्षा 1 से 12 तक की शिक्षा के लिए ऐसी तकनीक और पाठ्यक्रम विकसित करता है, जो साक्षरता, गणित और विज्ञान के शिक्षण में सहायता देते हैं। इसके उत्पादों में Amplify CKLA, Amplify ELA और Amplify Science जैसे मुख्य कार्यक्रम; mCLASS, Boost Reading और Boost Math जैसे मूल्यांकन और हस्तक्षेप उपकरण; तथा Amplify Desmos Math के माध्यम से डिजिटल गणित संसाधन शामिल हैं। कंपनी ट्यूशन और व्यावसायिक शिक्षण संसाधन भी उपलब्ध कराती है और शोध-आधारित शिक्षण, जिसमें पढ़ने के विज्ञान की अवधारणा भी शामिल है, को स्कूलों, शिक्षकों और विद्यार्थियों द्वारा उपयोग किए जाने वाले डिजिटल उपकरणों में शामिल करती है।
Remote Order Management Coordinator (United States)
Coordinate new and renewal orders for Amplify’s K–12 learning products in a remote U.S. role. Maintain Salesforce records, reconcile transactions, and work with Sales, Finance, and customers to resolve order issues.
विवरण
- Review and process new and renewal customer orders.
- Keep Salesforce order records accurate and aligned with Finance data.
- Match orders against quotes, credits, contracts, checks, authorization forms, and card payments.
- Address discrepancies to maintain order accuracy.
- Work with Sales to resolve purchase order mismatches.
- Share daily updates on closed, new, and renewed sales revenue.
- Review reports and work queues each day to spot issues needing escalation.
- Coordinate with other teams to resolve order problems.
- Send customers requested documents, such as sole source letters and vendor registrations.
- Stay informed about Amplify’s products, services, and pricing.
- Share practices with fellow coordinators and help improve processes.
- Support projects with teams across Sales.
- Work with customers to correct order inaccuracies when needed.
- Build working relationships with Sales, Operations, Finance, and Partner Success.
- Respond promptly to customer requests.
आवश्यकताएँ
- Bachelor’s degree or equivalent experience
- Experience with data entry
- Customer service experience
- Proficiency with Microsoft Office and Google Workspace, especially Excel or Sheets
- Comfort meeting daily and weekly performance targets
- Strong motivation and attention to detail
- A proactive approach to problem solving
- Experience in a fast-paced, high-growth corporate setting
- Salesforce experience
- Strong communication and presentation skills for internal and customer meetings
- Finance or business experience is a plus
- Ability to travel to Amplify’s New York headquarters for in-person onboarding or occasional work visits as needed
- U.S. work authorization
- Background check required for candidates selected for employment
लाभ
- Bonus
- 401(k) plan
- Health insurance
- Mental health resources
- Basic life insurance
- Paid time off
- Parental leave
- Access to development programs
- Remote work arrangement