Amplify dezvoltă tehnologii educaționale și programe școlare pentru clasele K–12, concepute să sprijine predarea alfabetizării, matematicii și științelor. Portofoliul său cuprinde programe de bază precum Amplify CKLA, Amplify ELA și Amplify Science, instrumente de evaluare și intervenție, inclusiv mCLASS, Boost Reading și Boost Math, precum și resurse digitale pentru matematică prin Amplify Desmos Math. Compania oferă, de asemenea, meditații și resurse pentru formarea profesională, integrând în instrumente digitale utilizate de școli, profesori și elevi metode de predare bazate pe cercetare, inclusiv Science of Reading.
Remote Order Management Coordinator (United States)
Coordinate new and renewal orders for Amplify’s K–12 learning products in a remote U.S. role. Maintain Salesforce records, reconcile transactions, and work with Sales, Finance, and customers to resolve order issues.
Statele Unite ale Americii55.000 $ – 58.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăGeneralDescriere
- Review and process new and renewal customer orders.
- Keep Salesforce order records accurate and aligned with Finance data.
- Match orders against quotes, credits, contracts, checks, authorization forms, and card payments.
- Address discrepancies to maintain order accuracy.
- Work with Sales to resolve purchase order mismatches.
- Share daily updates on closed, new, and renewed sales revenue.
- Review reports and work queues each day to spot issues needing escalation.
- Coordinate with other teams to resolve order problems.
- Send customers requested documents, such as sole source letters and vendor registrations.
- Stay informed about Amplify’s products, services, and pricing.
- Share practices with fellow coordinators and help improve processes.
- Support projects with teams across Sales.
- Work with customers to correct order inaccuracies when needed.
- Build working relationships with Sales, Operations, Finance, and Partner Success.
- Respond promptly to customer requests.
Cerințe
- Bachelor’s degree or equivalent experience
- Experience with data entry
- Customer service experience
- Proficiency with Microsoft Office and Google Workspace, especially Excel or Sheets
- Comfort meeting daily and weekly performance targets
- Strong motivation and attention to detail
- A proactive approach to problem solving
- Experience in a fast-paced, high-growth corporate setting
- Salesforce experience
- Strong communication and presentation skills for internal and customer meetings
- Finance or business experience is a plus
- Ability to travel to Amplify’s New York headquarters for in-person onboarding or occasional work visits as needed
- U.S. work authorization
- Background check required for candidates selected for employment
Beneficii
- Bonus
- 401(k) plan
- Health insurance
- Mental health resources
- Basic life insurance
- Paid time off
- Parental leave
- Access to development programs
- Remote work arrangement