Sonova Group
Sonova Group
Sonova Group razvija in zagotavlja rešitve za nego sluha in osebni zvok za ljudi z izgubo sluha. Njihov portfelj vključuje slušne aparate, polževe vsadke, osebne avdionaprave in avdiološke storitve, ki jih podpirajo poslovne enote, kot sta Hearing Instruments in Audiological Care. Podjetje, ustanovljeno leta 1947 s sedežem v Stäfi v Švici, posluje v več kot 100 državah prek blagovnih znamk, med katerimi sta Phonak in Unitron, ter združuje slušno tehnologijo s klinično in uporabniško oskrbo.

Regional Director, Hearing Care

Lead Sonova’s AudioNova hearing-care operations across Washington, overseeing sales performance, clinic growth, compliance, and team development. The role focuses on customer-centered care and regional leadership.

Opis

  • Lead regional managers, hearing care professionals, and support staff across the assigned territory.
  • Guide the sales team toward revenue, ASP, gross margin, LCM, Help Rate, and Same Day Help targets.
  • Hire, coach, develop, and manage performance for hearing care professionals and support employees.
  • Support organizational change initiatives.
  • Encourage teams to follow AudioNova policies and procedures.
  • Promote customer-centered service through the MEET customer journey.
  • Oversee compliance with HIPAA, professional licensing, state continuing education requirements, billing rules, and audiological standards.
  • Partner on talent development, performance reviews, succession planning, and performance management.
  • Develop strategies to strengthen engagement across the region.
  • Track industry trends and developments.
  • Coordinate with Real Estate, Facilities & Branding on clinic openings, closures, renovations, refreshes, and capital projects.
  • Integrate clinics and employees acquired through acquisitions or established as greenfield sites.
  • Build a workplace culture that reflects AudioNova’s values and vision.
  • Assist the Senior Director of Sales with strategic projects.
  • Ensure adherence to local, state, and federal laws and AudioNova brand standards.
  • Handle other assigned duties and responsibilities.

Zahteve

  • Bachelor’s degree or equivalent experience required; MBA preferred.
  • Willingness to travel up to 50–60%.
  • Experience in hearing healthcare, medical retail, or retail is an advantage.
  • Professional verbal, written, and virtual communication skills.
  • Strong business acumen.
  • Marketing and promotional experience.
  • Analytical and problem-solving ability.
  • Leadership, coaching, mentoring, and counseling skills.
  • Experience managing multiple locations.
  • Proficiency with Microsoft Office and Outlook, particularly PowerPoint and Excel.
  • At least 2–3 years of relevant multi-unit management experience.
  • Hearing healthcare management experience is an advantage.
  • Demonstrated success in marketing, sales, and business growth in a high-touch, customer-focused setting.

Ugodnosti

  • 25% annual bonus.
  • Quarterly incentives.
  • Equal opportunity employment.
  • Reasonable accommodation during the application and/or interview process.
  • Confidential application process.